Total complaints
168
Filed since 2021
168 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
168 consumer complaints filed with the CFPB
This profile shows NOVAD Management Consulting, LLC's complaint history from CFPB public records. 168 consumers have filed complaints since 2021. The company has a 57.1% timely response rate and has provided relief in 0% of cases.
Total complaints
168
Filed since 2021
Timely response
57.1%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How NOVAD Management Consulting, LLC's 168 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 162 |
| Debt collection | 4 |
| Payday loan, title loan, or personal loan | 1 |
| Money transfer, virtual currency, or money service | 1 |
| State | Complaints |
|---|---|
| CA | 23 |
| FL | 17 |
| TX | 15 |
| PA | 9 |
| NC | 7 |
| NY | 7 |
| IL | 6 |
| GA | 6 |
| NJ | 6 |
| VA | 5 |
| IA | 5 |
| CT | 5 |
| LA | 4 |
| IN | 4 |
| WA | 4 |
| NV | 3 |
| MI | 3 |
| CO | 3 |
| OR | 3 |
| OH | 3 |
| Issue | Complaints |
|---|---|
| Trouble during payment process | 71 |
| Closing on a mortgage | 43 |
| Struggling to pay mortgage | 31 |
| Applying for a mortgage or refinancing an existing mortgage | 15 |
| Written notification about debt | 3 |
| Incorrect information on your report | 2 |
| Getting a line of credit | 1 |
| Attempts to collect debt not owed | 1 |
| Problem with customer service | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 101 | 67.3% |
| 2022 | 65 | 40% |
| 2025 | 1 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
NOVAD Management Consulting, LLC has accumulated 168 consumer complaints in the CFPB public database, with filings active across 37 U.S. states. Of those submissions, 43 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2021, and the most recent logged activity is 2026-02-23, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NOVAD Management Consulting, LLC reports a 57.1% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NOVAD Management Consulting, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
NOVAD Management Consulting, LLC has received 168 consumer complaints filed with the Consumer Financial Protection Bureau.
NOVAD Management Consulting, LLC has a 57.1% timely response rate to CFPB complaints.
The most common issue reported against NOVAD Management Consulting, LLC is "Trouble during payment process" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.