CFPB · Single-product concentration
NOVAD Management Consulting, LLC
202 CFPB complaints · 96% in "Mortgage" · top issue Trouble during payment process.
NOVAD Management Consulting, LLC: 96% of 202 CFPB complaints sit in "Mortgage". Timely 60.9% · relief 0%. Allegations, not findings.
- Single-product concentration
- -98.4% filings 2021 to 2026
CFPB relief outcome brief
CCDB company novad-management-consulting-llc
0% relief · 60.9% timely · 202 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
NOVAD Management Consulting, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 202 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
NOVAD Management Consulting, LLC complaint mix by product
- Mortgage 194 96.0% – 0% relief
- Debt collection 5 2.5% – 0% relief
- Payday loan, 1 0.5% – 0% relief
- Money transfer, 1 0.5% – 0% relief
- Credit reporting, 1 0.5% – 0% relief
How NOVAD Management Consulting, LLC's 202 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 194 |
| Debt collection | 5 |
| Payday loan, title loan, or personal loan | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where NOVAD Management Consulting, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 13.4% of this company's filings
NOVAD Management Consulting, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- -98.4% vs 2021
Top States
| State | Complaints |
|---|---|
| CA | 27 |
| FL | 20 |
| TX | 18 |
| PA | 10 |
| NJ | 9 |
| NC | 8 |
| NY | 8 |
| GA | 7 |
| IL | 7 |
| WA | 6 |
| VA | 6 |
| IA | 6 |
| MA | 5 |
| CT | 5 |
| NV | 4 |
| LA | 4 |
| IN | 4 |
| OR | 3 |
| TN | 3 |
| MI | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 86 |
| Closing on a mortgage | 48 |
| Struggling to pay mortgage | 36 |
| Applying for a mortgage or refinancing an existing mortgage | 20 |
| Written notification about debt | 4 |
| Incorrect information on your report | 4 |
| Getting a line of credit | 1 |
| Attempts to collect debt not owed | 1 |
| Unable to get your credit report or credit score | 1 |
| Problem with customer service | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 124 | 69.4% |
| 2022 | 75 | 45.3% |
| 2025 | 1 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
NOVAD Management Consulting, LLC filings cluster in one product
NOVAD Management Consulting, LLC's 202 logged complaints stay concentrated: only 39 states show a filing. Only 37.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2026-06-25.
NOVAD Management Consulting, LLC answers 60.9% of complaints inside the CFPB's tracked window and closes 99.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about NOVAD Management Consulting, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for NOVAD Management Consulting, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 202.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 60.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for NOVAD Management Consulting, LLC (60.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration