CFPB · Single-product concentration

Transcontinental Credit & Collection Corp

53 CFPB complaints · 75.5% in "Debt collection" · top issue Attempts to collect debt not owed.

53 CFPB complaints

Transcontinental Credit & Collection Corp: 75.5% of 53 CFPB complaints sit in "Debt collection". Timely 52.8% · relief 1.9%. Allegations, not findings.

  • Single-product concentration
  • +600% filings 2014 to 2022

CFPB relief outcome brief

CCDB company transcontinental-credit-collection-corp

1.9% relief · 52.8% timely · 53 filings · Debt collection

Nearest relief peer: Capital Accounts, LLC (1.9% relief)

Transcontinental Credit &Collection Corp (this)1.9%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Transcontinental Credit & Collection Corp and nearest filing-volume peers

Transcontinental Credit & Collection Corp closes 1.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Transcontinental Credit & Collection Corp scores strongest on closed with explanation (90/100 percentile-benchmarked) and weakest on relief provided (9/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

32 /100 grade F

Relief provided

9 / 100 percentile-benchmarked

1.9% of complaints closed with relief to the consumer

Timely response

17 / 100 percentile-benchmarked

52.8% of complaints answered inside the CFPB 15-day window

Closed with explanation

90 / 100 percentile-benchmarked

94.3% of complaints closed with an explanation to the consumer

Most of Transcontinental Credit & Collection Corp's 53 filings include narrative text

43.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 52.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.9%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Transcontinental Credit & Collection Corp complaint mix by product

Total complaints: 53

Transcontinental Credit & Collection Corp complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 53 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 40 complaints (75.5%), resolution 2.5% Debt collection 75.5% Credit reporting,: 13 complaints (24.5%), resolution 0.0% Credit reporting, 24.5%
  • Debt collection 40 75.5% – 3% relief
  • Credit reporting, 13 24.5% – 0% relief

How Transcontinental Credit & Collection Corp's 53 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 40
Credit reporting, credit repair services, or other personal consumer reports 13

Concentrated filing states for Transcontinental Credit & Collection Corp

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NY
45.3% of this company's filings
NY24CT8NJ5PA3TN2TX2MA1FL1

Transcontinental Credit & Collection Corp rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2022
7
+600% vs 2014
0246810 201420152016201720182019202020212022 7

Top States

State Complaints
NY 24
CT 8
NJ 5
PA 3
TN 2
TX 2
MA 1
FL 1
OH 1
MO 1
NC 1
AL 1
GA 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 14
Incorrect information on your report 8
Disclosure verification of debt 5
Communication tactics 5
Written notification about debt 5
Improper contact or sharing of info 3
Cont'd attempts collect debt not owed 3
False statements or representation 3
Problem with a credit reporting company's investigation into an existing problem 2
Took or threatened to take negative or legal action 1
Threatened to contact someone or share information improperly 1
Credit monitoring or identity theft protection services 1
Unable to get your credit report or credit score 1
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2014 1 0%
2015 4 25%
2016 6 0%
2017 9 0%
2018 8 100%
2019 5 100%
2020 7 42.9%
2021 6 83.3%
2022 7 85.7%

Source: CFPB Consumer Complaint Database

Transcontinental Credit & Collection Corp filings cluster in one product

Transcontinental Credit & Collection Corp's 53 logged complaints stay concentrated: only 13 states show a filing. 43.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2022-05-30.

Transcontinental Credit & Collection Corp answers 52.8% of complaints inside the CFPB's tracked window and closes 94.3% with a written explanation. 1.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Transcontinental Credit & Collection Corp.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Transcontinental Credit & Collection Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Transcontinental Credit & Collection Corp (52.8% timely; 1.9% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration