CFPB · Narrative-heavy record
TradeStation Group, Inc.
62 CFPB complaints · 67.7% with narratives · top issue Managing an account.
TradeStation Group, Inc.: 67.7% of 62 filings include consumer narratives. Timely 98.4% · relief 16.1% · top product Checking or savings account. Allegations, not findings.
- Narrative-heavy record
- +1200% filings 2020 to 2025
CFPB relief outcome brief
CCDB company tradestation-group-inc
16.1% relief · 98.4% timely · 62 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Mountain America Federal Credit Union (16.1% relief)
TradeStation Group, Inc. closes 16.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of TradeStation Group, Inc.'s 62 filings include narrative text
67.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
TradeStation Group, Inc. complaint mix by product
- Checking or 33 53.2% – 18% relief
- Money transfer, 26 41.9% – 15% relief
- Credit reporting 3 4.8% – 0% relief
How TradeStation Group, Inc.'s 62 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 33 |
| Money transfer, virtual currency, or money service | 26 |
| Credit reporting or other personal consumer reports | 3 |
Where TradeStation Group, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 24.2% of this company's filings
TradeStation Group, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 13
- +1200% vs 2020
Top States
| State | Complaints |
|---|---|
| CA | 15 |
| IL | 6 |
| FL | 5 |
| NY | 5 |
| MD | 4 |
| OH | 3 |
| TX | 3 |
| OR | 2 |
| TN | 2 |
| MN | 2 |
| UT | 2 |
| NJ | 1 |
| CO | 1 |
| MI | 1 |
| GA | 1 |
| OK | 1 |
| NV | 1 |
| NE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 18 |
| Opening an account | 12 |
| Confusing or missing disclosures | 8 |
| Other service problem | 6 |
| Fraud or scam | 4 |
| Other transaction problem | 3 |
| Closing an account | 2 |
| Improper use of your report | 2 |
| Money was not available when promised | 2 |
| Wrong amount charged or received | 2 |
| Incorrect information on your report | 1 |
| Problem with a lender or other company charging your account | 1 |
| Confusing or misleading advertising or marketing | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 1 | 100% |
| 2021 | 12 | 100% |
| 2022 | 12 | 100% |
| 2023 | 3 | 100% |
| 2024 | 21 | 100% |
| 2025 | 13 | 92.3% |
Source: CFPB Consumer Complaint Database
TradeStation Group, Inc.'s narrative-rich complaint ledger
TradeStation Group, Inc.'s 62 logged complaints stay concentrated: only 18 states show a filing. 67.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2025-10-23.
TradeStation Group, Inc. answers 98.4% of complaints inside the CFPB's tracked window and closes 83.9% with a written explanation. 16.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about TradeStation Group, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for TradeStation Group, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 62.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for TradeStation Group, Inc. (98.4% timely; 16.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record