CFPB · Single-product concentration

Top Line Collectors LLC

58 CFPB complaints · 74.1% in "Debt collection" · top issue Attempts to collect debt not owed.

58 CFPB complaints

Top Line Collectors LLC: 74.1% of 58 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +52.2% filings 2025 to 2026

CFPB relief outcome brief

CCDB company top-line-collectors-llc

0% relief · 100% timely · 58 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Top Line Collectors LLC(this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Top Line Collectors LLC and nearest filing-volume peers

Top Line Collectors LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Top Line Collectors LLC scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

55 /100 grade C

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

100 / 100 percentile-benchmarked

100% of complaints closed with an explanation to the consumer

How 58 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Top Line Collectors LLC complaint mix by product

Total complaints: 58

Top Line Collectors LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 58 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 43 complaints (74.1%), resolution 0.0% Debt collection 74.1% Credit reporting: 12 complaints (20.7%), resolution 0.0% Credit reporting 20.7% Debt or: 2 complaints (3.4%), resolution 0.0% Payday loan,: 1 complaints (1.7%), resolution 0.0%
  • Debt collection 43 74.1% – 0% relief
  • Credit reporting 12 20.7% – 0% relief
  • Debt or 2 3.4% – 0% relief
  • Payday loan, 1 1.7% – 0% relief

How Top Line Collectors LLC's 58 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 43
Credit reporting or other personal consumer reports 12
Debt or credit management 2
Payday loan, title loan, personal loan, or advance loan 1

Where Top Line Collectors LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NY
25.9% of this company's filings
NY15GA6PA5TX5IL5FL4NC3NJ2

Top Line Collectors LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
35
+52.2% vs 2025
2025303540 20252026 35

Top States

State Complaints
NY 15
GA 6
PA 5
TX 5
IL 5
FL 4
NC 3
NJ 2
TN 2
MS 1
WA 1
SC 1
LA 1
MI 1
CA 1
KY 1
AL 1
AR 1
IN 1
MD 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 12
Written notification about debt 8
Incorrect information on your report 8
Communication tactics 7
Electronic communications 7
False statements or representation 6
Problem with a company's investigation into an existing problem 3
Took or threatened to take negative or legal action 2
Unauthorized withdrawals or charges 1
Improper use of your report 1
Confusing or misleading advertising or marketing 1
Threatened to contact someone or share information improperly 1
Struggling to pay your loan 1

Yearly Trend

Year Complaints Timely
2025 23 100%
2026 35 100%

Source: CFPB Consumer Complaint Database

Top Line Collectors LLC filings cluster in one product

Top Line Collectors LLC's 58 logged complaints stay concentrated: only 20 states show a filing. Only 27.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2025 through 2026-06-13.

Top Line Collectors LLC answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Top Line Collectors LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Top Line Collectors LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Top Line Collectors LLC (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration