CFPB · Single-product concentration

Thayer Properties Inc. DBA Residential First Capital

4 CFPB complaints · 75% in "Mortgage" · top issue Struggling to pay mortgage.

4 CFPB complaints

Thayer Properties Inc. DBA Residential First Capital: 75% of 4 CFPB complaints sit in "Mortgage". Timely 25% · relief 25%. Allegations, not findings.

  • Single-product concentration
  • +200% filings 2022 to 2026

CFPB relief outcome brief

CCDB company thayer-properties-inc-dba-residential-first-capital

25% relief · 25% timely · 4 filings · Mortgage

Nearest relief peer: Amerisave Mortgage Corporation (24.7% relief)

Thayer Properties Inc. DBA R…25%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Thayer Properties Inc. DBA Residential First Capital and nearest filing-volume peers

Thayer Properties Inc. DBA Residential First Capital closes 25% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Subscribe (RSS)
Timely response rate 25.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 25.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Thayer Properties Inc. DBA Residential First Capital complaint mix by product

Total complaints: 4

Thayer Properties Inc. DBA Residential First Capital complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 4 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 3 complaints (75.0%), resolution 0.0% Mortgage 75.0% Money transfer,: 1 complaints (25.0%), resolution 100.0% Money transfer, 25.0%
  • Mortgage 3 75.0% 0% relief
  • Money transfer, 1 25.0% 100% relief

How Thayer Properties Inc. DBA Residential First Capital's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 3
Money transfer, virtual currency, or money service 1

Thayer Properties Inc. DBA Residential First Capital rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
3
+200% vs 2022
0.511.522.533.5 20222026 3

Top States

State Complaints
CA 4

Top Issues

Issue Complaints
Struggling to pay mortgage 3
Fraud or scam 1

Yearly Trend

Year Complaints Timely
2022 1 100%
2026 3 0%

Source: CFPB Consumer Complaint Database

Thayer Properties Inc. DBA Residential First Capital filings cluster in one product

Thayer Properties Inc. DBA Residential First Capital's 4 logged complaints stay concentrated: only 1 state shows a filing. Only 25% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2022 through 2026-05-22.

Thayer Properties Inc. DBA Residential First Capital answers 25% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 25% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Struggling to pay mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Thayer Properties Inc. DBA Residential First Capital.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Thayer Properties Inc. DBA Residential First Capital: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Thayer Properties Inc. DBA Residential First Capital (25% timely; 25% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration