CFPB · Single-product concentration

TaxServ, LLC

22 CFPB complaints · 90.9% in "Debt collection" · top issue Attempts to collect debt not owed.

22 CFPB complaints

TaxServ, LLC: 90.9% of 22 CFPB complaints sit in "Debt collection". Timely 95.5% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +100% filings 2013 to 2025

CFPB relief outcome brief

CCDB company taxserv-llc

0% relief · 95.5% timely · 22 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

TaxServ, LLC (this)0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among TaxServ, LLC and nearest filing-volume peers

TaxServ, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of TaxServ, LLC's 22 filings include narrative text

45.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 95.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

TaxServ, LLC complaint mix by product

Total complaints: 22

TaxServ, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 22 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 20 complaints (90.9%), resolution 0.0% Debt collection 90.9% Consumer Loan: 1 complaints (4.5%), resolution 0.0% Credit reporting,: 1 complaints (4.5%), resolution 0.0%
  • Debt collection 20 90.9% 0% relief
  • Consumer Loan 1 4.5% 0% relief
  • Credit reporting, 1 4.5% 0% relief

How TaxServ, LLC's 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 20
Consumer Loan 1
Credit reporting, credit repair services, or other personal consumer reports 1

Where TaxServ, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CT
31.8% of this company's filings
CT7FL4NY2WA1NJ1VT1ME1OH1

TaxServ, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2025
4
+100% vs 2013
012345 2013201420152016201720192022202320242025 4

Top States

State Complaints
CT 7
FL 4
NY 2
WA 1
NJ 1
VT 1
ME 1
OH 1
NH 1
PA 1
IL 1
WV 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 7
Communication tactics 3
Took or threatened to take negative or legal action 2
Taking/threatening an illegal action 2
Disclosure verification of debt 2
False statements or representation 2
Written notification about debt 1
Threatened to contact someone or share information improperly 1
Problems when you are unable to pay 1
Incorrect information on your report 1

Yearly Trend

Year Complaints Timely
2013 2 50%
2014 4 100%
2015 1 100%
2016 1 100%
2017 2 100%
2019 1 100%
2022 3 100%
2023 1 100%
2024 3 100%
2025 4 100%

Source: CFPB Consumer Complaint Database

TaxServ, LLC filings cluster in one product

TaxServ, LLC's 22 logged complaints stay concentrated: only 12 states show a filing. 45.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2025-12-28.

TaxServ, LLC answers 95.5% of complaints inside the CFPB's tracked window and closes 77.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about TaxServ, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for TaxServ, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for TaxServ, LLC (95.5% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration