CFPB · Single-product concentration

Swan Financial Corporation

5 CFPB complaints · 80% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.

5 CFPB complaints

Swan Financial Corporation: 80% of 5 CFPB complaints sit in "Mortgage". Timely 60% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2013 to 2021

CFPB relief outcome brief

CCDB company swan-financial-corporation

0% relief · 60% timely · 5 filings · Mortgage

Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)

Swan Financial Corporation (…0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Swan Financial Corporation and nearest filing-volume peers

Swan Financial Corporation closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Subscribe (RSS)
Timely response rate 60.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Swan Financial Corporation complaint mix by product

Total complaints: 5

Swan Financial Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 5 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 4 complaints (80.0%), resolution 0.0% Mortgage 80.0% Credit reporting,: 1 complaints (20.0%), resolution 0.0% Credit reporting, 20.0%
  • Mortgage 4 80.0% 0% relief
  • Credit reporting, 1 20.0% 0% relief

How Swan Financial Corporation's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 4
Credit reporting, credit repair services, or other personal consumer reports 1

Concentrated filing states for Swan Financial Corporation

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
KY
80% of this company's filings
KY4TN1

Swan Financial Corporation complaints by year

Annual filing volume from the CFPB public database

Trend in view
2021
1
0% vs 2013
1 20132015201820192021 1

Top States

State Complaints
KY 4
TN 1

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 2
Application, originator, mortgage broker 1
Credit decision / Underwriting 1
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2015 1 100%
2018 1 0%
2019 1 0%
2021 1 100%

Source: CFPB Consumer Complaint Database

Swan Financial Corporation filings cluster in one product

Swan Financial Corporation's 5 logged complaints stay concentrated: only 2 states show a filing. Only 20% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2021-04-21.

Swan Financial Corporation answers 60% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Swan Financial Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Swan Financial Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Swan Financial Corporation (60% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration