Financial Business and Consumer Solutions.
549 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Financial Business and Consumer Solutions. complaint mix by product
- Debt collection 488 90.0% – 1% relief
- Credit reporting, 24 4.4% – 0% relief
- Credit reporting 17 3.1% – 0% relief
- Checking or 5 0.9% – 0% relief
- Credit card 3 0.6% – 0% relief
- Student loan 3 0.6% – 0% relief
- Credit card 2 0.4% – 0% relief
How Financial Business and Consumer Solutions.'s 549 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 488 |
| Credit reporting, credit repair services, or other personal consumer reports | 24 |
| Credit reporting or other personal consumer reports | 17 |
| Checking or savings account | 5 |
| Credit card | 3 |
| Student loan | 3 |
| Credit card or prepaid card | 2 |
| Mortgage | 2 |
| Debt or credit management | 1 |
| Credit reporting | 1 |
| Consumer Loan | 1 |
| Vehicle loan or lease | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 68 |
| CA | 65 |
| TX | 53 |
| GA | 42 |
| PA | 22 |
| MI | 21 |
| NY | 20 |
| OH | 20 |
| NC | 19 |
| IL | 19 |
| TN | 17 |
| VA | 16 |
| MD | 13 |
| CO | 11 |
| MO | 11 |
| SC | 10 |
| AZ | 9 |
| MA | 8 |
| LA | 7 |
| NJ | 7 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 161 |
| Communication tactics | 82 |
| Cont'd attempts collect debt not owed | 81 |
| Written notification about debt | 46 |
| Disclosure verification of debt | 39 |
| False statements or representation | 35 |
| Took or threatened to take negative or legal action | 20 |
| Incorrect information on your report | 17 |
| Improper use of your report | 16 |
| Threatened to contact someone or share information improperly | 11 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Taking/threatening an illegal action | 6 |
| Improper contact or sharing of info | 5 |
| Electronic communications | 2 |
| Managing an account | 2 |
| Credit monitoring or identity theft protection services | 2 |
| Dealing with your lender or servicer | 2 |
| Problem with a purchase shown on your statement | 1 |
| Problem caused by your funds being low | 1 |
| Didn't provide services promised | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 15 | 100% |
| 2014 | 48 | 100% |
| 2015 | 52 | 90.4% |
| 2016 | 55 | 96.4% |
| 2017 | 33 | 100% |
| 2018 | 46 | 100% |
| 2019 | 39 | 100% |
| 2020 | 38 | 100% |
| 2021 | 45 | 97.8% |
| 2022 | 68 | 91.2% |
| 2023 | 65 | 78.5% |
| 2024 | 34 | 58.8% |
| 2025 | 9 | 0% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Financial Business and Consumer Solutions.
Financial Business and Consumer Solutions.'s 549 logged complaints reach a nationwide footprint - 46 states have at least one filing on record. 45.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-05-21.
Financial Business and Consumer Solutions. answers 90.3% of complaints inside the CFPB's tracked window and closes 93.8% with a written explanation. 0.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Financial Business and Consumer Solutions..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Financial Business and Consumer Solutions. have?
549, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Financial Business and Consumer Solutions. respond to complaints on time?
90.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Financial Business and Consumer Solutions.?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.