CFPB · Single-product concentration
Financial Business and Consumer Solutions.
549 CFPB complaints · 88.9% in "Debt collection" · top issue Attempts to collect debt not owed.
Financial Business and Consumer Solutions.: 88.9% of 549 CFPB complaints sit in "Debt collection". Timely 90.3% · relief 0.9%. Allegations, not findings.
- Single-product concentration
- -86.7% filings 2013 to 2026
CFPB relief outcome brief
CCDB company financial-business-and-consumer-solutions
0.9% relief · 90.3% timely · 549 filings · Debt collection
Same-product relief peers
Nearest relief peer: Sunrise Credit Services, Inc (0.9% relief)
Financial Business and Consumer Solutions. closes 0.9% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Financial Business and Consumer Solutions.'s 549 filings include narrative text
45.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Financial Business and Consumer Solutions. complaint mix by product
- Debt collection 488 90.0% – 1% relief
- Credit reporting, 24 4.4% – 0% relief
- Credit reporting 17 3.1% – 0% relief
- Checking or 5 0.9% – 0% relief
- Credit card 3 0.6% – 0% relief
- Student loan 3 0.6% – 0% relief
- Credit card 2 0.4% – 0% relief
How Financial Business and Consumer Solutions.'s 549 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 488 |
| Credit reporting, credit repair services, or other personal consumer reports | 24 |
| Credit reporting or other personal consumer reports | 17 |
| Checking or savings account | 5 |
| Credit card | 3 |
| Student loan | 3 |
| Credit card or prepaid card | 2 |
| Mortgage | 2 |
| Debt or credit management | 1 |
| Credit reporting | 1 |
| Consumer Loan | 1 |
| Vehicle loan or lease | 1 |
| Money transfer, virtual currency, or money service | 1 |
Nationwide filing states for Financial Business and Consumer Solutions.
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 12.4% of this company's filings
Financial Business and Consumer Solutions. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- -86.7% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 68 |
| CA | 65 |
| TX | 53 |
| GA | 42 |
| PA | 22 |
| MI | 21 |
| NY | 20 |
| OH | 20 |
| NC | 19 |
| IL | 19 |
| TN | 17 |
| VA | 16 |
| MD | 13 |
| CO | 11 |
| MO | 11 |
| SC | 10 |
| AZ | 9 |
| MA | 8 |
| LA | 7 |
| NJ | 7 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 161 |
| Communication tactics | 82 |
| Cont'd attempts collect debt not owed | 81 |
| Written notification about debt | 46 |
| Disclosure verification of debt | 39 |
| False statements or representation | 35 |
| Took or threatened to take negative or legal action | 20 |
| Incorrect information on your report | 17 |
| Improper use of your report | 16 |
| Threatened to contact someone or share information improperly | 11 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Taking/threatening an illegal action | 6 |
| Improper contact or sharing of info | 5 |
| Electronic communications | 2 |
| Managing an account | 2 |
| Credit monitoring or identity theft protection services | 2 |
| Dealing with your lender or servicer | 2 |
| Problem with a purchase shown on your statement | 1 |
| Problem caused by your funds being low | 1 |
| Didn't provide services promised | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 15 | 100% |
| 2014 | 48 | 100% |
| 2015 | 52 | 90.4% |
| 2016 | 55 | 96.4% |
| 2017 | 33 | 100% |
| 2018 | 46 | 100% |
| 2019 | 39 | 100% |
| 2020 | 38 | 100% |
| 2021 | 45 | 97.8% |
| 2022 | 68 | 91.2% |
| 2023 | 65 | 78.5% |
| 2024 | 34 | 58.8% |
| 2025 | 9 | 0% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Financial Business and Consumer Solutions. filings cluster in one product
Financial Business and Consumer Solutions.'s 549 logged complaints reach a nationwide footprint - 46 states have at least one filing. 45.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-05-21.
Financial Business and Consumer Solutions. answers 90.3% of complaints inside the CFPB's tracked window and closes 93.8% with a written explanation. 0.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Financial Business and Consumer Solutions..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Financial Business and Consumer Solutions.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 549.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Financial Business and Consumer Solutions. (90.3% timely; 0.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration