2026 data Public-data reference. official source

Financial Business and Consumer Solutions.

454 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

454 consumer complaints filed with the CFPB

This profile shows Financial Business and Consumer Solutions.'s complaint history from CFPB public records. 454 consumers have filed complaints since 2013. The company has a 91.2% timely response rate and has provided relief in 0.9% of cases.

454
Total Complaints
91.2%
Timely Response
5.3%
Disputed
0.9%
Relief Provided
45
States Active
2013
Since

Total complaints

454

Filed since 2013

Timely response

91.2%

CFPB-tracked response window

Relief rate

0.9%

Closed with monetary or non-monetary relief

Timely response rate 91.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.9%
Industry median

Share closed with monetary or non-monetary relief.

Financial Business and Consumer Solutions. complaint mix by product

Total complaints: 454

Financial Business and Consumer Solutions. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 454 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 403 complaints (90.2%), resolution 1.0% Debt collection 90.2% Credit reporting,: 19 complaints (4.3%), resolution 0.0% Credit reporting: 14 complaints (3.1%), resolution 0.0% Checking or: 4 complaints (0.9%), resolution 0.0% Credit card: 3 complaints (0.7%), resolution 0.0% Credit card: 2 complaints (0.4%), resolution 0.0% Student loan: 2 complaints (0.4%), resolution 0.0%
  • Debt collection 403 90.2% 1% relief
  • Credit reporting, 19 4.3% 0% relief
  • Credit reporting 14 3.1% 0% relief
  • Checking or 4 0.9% 0% relief
  • Credit card 3 0.7% 0% relief
  • Credit card 2 0.4% 0% relief
  • Student loan 2 0.4% 0% relief

How Financial Business and Consumer Solutions.'s 454 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 403
Credit reporting, credit repair services, or other personal consumer reports 19
Credit reporting or other personal consumer reports 14
Checking or savings account 4
Credit card 3
Credit card or prepaid card 2
Student loan 2
Mortgage 2
Debt or credit management 1
Vehicle loan or lease 1
Consumer Loan 1
Money transfer, virtual currency, or money service 1
Credit reporting 1

Top States

State Complaints
FL 58
TX 50
CA 49
GA 33
PA 20
NY 18
IL 16
NC 14
TN 14
OH 13
MI 12
VA 11
CO 11
MO 11
MD 10
SC 9
AZ 8
MA 7
NV 6
IN 6

Top Issues

Issue Complaints
Attempts to collect debt not owed 119
Cont'd attempts collect debt not owed 76
Communication tactics 71
Written notification about debt 38
Disclosure verification of debt 31
False statements or representation 29
Took or threatened to take negative or legal action 16
Incorrect information on your report 14
Improper use of your report 13
Threatened to contact someone or share information improperly 11
Problem with a credit reporting company's investigation into an existing problem 7
Taking/threatening an illegal action 6
Improper contact or sharing of info 4
Electronic communications 2
Problem with a purchase shown on your statement 1
Problem caused by your funds being low 1
Problem with a company's investigation into an existing problem 1
Didn't provide services promised 1
Loan servicing, payments, escrow account 1
Trouble during payment process 1

Yearly Trend

Year Complaints Timely
2013 15 100%
2014 48 100%
2015 45 93.3%
2016 46 95.7%
2017 27 100%
2018 39 100%
2019 30 100%
2020 34 100%
2021 38 97.4%
2022 50 92%
2023 47 74.5%
2024 29 58.6%
2025 6 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Financial Business and Consumer Solutions.

Financial Business and Consumer Solutions. has accumulated 454 consumer complaints in the CFPB public database, with filings active across 45 U.S. states. Of those submissions, 155 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2025-10-18, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Financial Business and Consumer Solutions. reports a 91.2% timely-response rate and has closed 94.1% of cases with a written explanation to the consumer. 0.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 5.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Financial Business and Consumer Solutions.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Financial Business and Consumer Solutions. have?

Financial Business and Consumer Solutions. has received 454 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Financial Business and Consumer Solutions. respond to complaints on time?

Financial Business and Consumer Solutions. has a 91.2% timely response rate to CFPB complaints.

What is the most common complaint about Financial Business and Consumer Solutions.?

The most common issue reported against Financial Business and Consumer Solutions. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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