CFPB · Diversified product mix
America First Federal Credit Union
875 CFPB complaints · diversified mix (top product 32.7%) · top issue Managing an account.
America First Federal Credit Union: top product "Checking or savings account" is only 32.7% of 875 - multi-bucket mix. Timely 97.5% · relief 0.1%. Allegations, not findings.
- Diversified product mix
- +463.6% filings 2019 to 2026
CFPB relief outcome brief
CCDB company america-first-federal-credit-union
0.1% relief · 97.5% timely · 875 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Suncoast Credit Union (0.2% relief)
America First Federal Credit Union closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 875 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
America First Federal Credit Union complaint mix by product
- Checking or 286 36.4% – 0% relief
- Vehicle loan 177 22.5% – 0% relief
- Credit reporting 124 15.8% – 0% relief
- Credit reporting, 67 8.5% – 2% relief
- Debt collection 59 7.5% – 0% relief
- Credit card 38 4.8% – 0% relief
- Credit card 34 4.3% – 0% relief
How America First Federal Credit Union's 875 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 286 |
| Vehicle loan or lease | 177 |
| Credit reporting or other personal consumer reports | 124 |
| Credit reporting, credit repair services, or other personal consumer reports | 67 |
| Debt collection | 59 |
| Credit card or prepaid card | 38 |
| Credit card | 34 |
| Mortgage | 32 |
| Money transfer, virtual currency, or money service | 28 |
| Payday loan, title loan, or personal loan | 20 |
| Payday loan, title loan, personal loan, or advance loan | 10 |
Concentrated filing states for America First Federal Credit Union
Top states by attributed CFPB complaint volume for this company
- Leading state
- UT
- 41.4% of this company's filings
America First Federal Credit Union rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 124
- +463.6% vs 2019
Top States
| State | Complaints |
|---|---|
| UT | 362 |
| NV | 229 |
| AZ | 100 |
| CA | 49 |
| FL | 15 |
| TX | 13 |
| WA | 10 |
| NC | 8 |
| GA | 7 |
| ID | 7 |
| WY | 6 |
| IL | 6 |
| CO | 5 |
| LA | 4 |
| TN | 4 |
| AL | 3 |
| MI | 3 |
| WI | 3 |
| MT | 3 |
| KS | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 185 |
| Incorrect information on your report | 137 |
| Managing the loan or lease | 87 |
| Improper use of your report | 56 |
| Problem with a lender or other company charging your account | 47 |
| Problems at the end of the loan or lease | 33 |
| Attempts to collect debt not owed | 33 |
| Problem with a purchase shown on your statement | 25 |
| Opening an account | 22 |
| Problem with a company's investigation into an existing problem | 22 |
| Problem with a credit reporting company's investigation into an existing problem | 18 |
| Repossession | 17 |
| Problem caused by your funds being low | 16 |
| Fraud or scam | 15 |
| Struggling to pay your loan | 14 |
| Closing an account | 13 |
| Problem when making payments | 12 |
| Getting a loan or lease | 12 |
| Took or threatened to take negative or legal action | 10 |
| Getting a credit card | 10 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 22 | 100% |
| 2020 | 52 | 98.1% |
| 2021 | 150 | 99.3% |
| 2022 | 104 | 99% |
| 2023 | 107 | 99.1% |
| 2024 | 130 | 91.5% |
| 2025 | 186 | 97.3% |
| 2026 | 124 | 98.4% |
Source: CFPB Consumer Complaint Database
America First Federal Credit Union spreads across product buckets
America First Federal Credit Union's 875 logged complaints stay concentrated: only 37 states show a filing. Only 39% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2019 through 2026-06-25.
America First Federal Credit Union answers 97.5% of complaints inside the CFPB's tracked window and closes 95.4% with a written explanation. 0.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about America First Federal Credit Union.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for America First Federal Credit Union: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 875.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for America First Federal Credit Union (97.5% timely; 0.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix