CFPB · Single-product concentration
Summit Horizon Financial Services
17 CFPB complaints · 70.6% in "Student loan" · top issue Dealing with your lender or servicer.
Summit Horizon Financial Services: 70.6% of 17 CFPB complaints sit in "Student loan". Timely 17.6% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2020 to 2025
CFPB relief outcome brief
CCDB company summit-horizon-financial-services
0% relief · 17.6% timely · 17 filings · Student loan
Same-product relief peers
Nearest relief peer: EdFinancial Services (0% relief)
Summit Horizon Financial Services closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Summit Horizon Financial Services's 17 filings include narrative text
58.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Summit Horizon Financial Services complaint mix by product
- Student loan 12 70.6% – 0% relief
- Money transfer, 2 11.8% – 0% relief
- Debt collection 2 11.8% – 0% relief
- Credit reporting 1 5.9% – 0% relief
How Summit Horizon Financial Services's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 12 |
| Money transfer, virtual currency, or money service | 2 |
| Debt collection | 2 |
| Credit reporting or other personal consumer reports | 1 |
Where Summit Horizon Financial Services complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 23.5% of this company's filings
Summit Horizon Financial Services complaints by year
Annual filing volume from the CFPB public database
- 2025
- 1
- 0% vs 2020
Top States
| State | Complaints |
|---|---|
| CA | 4 |
| MI | 3 |
| FL | 3 |
| NY | 1 |
| MO | 1 |
| GA | 1 |
| VA | 1 |
| AZ | 1 |
| IN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 11 |
| Fraud or scam | 2 |
| Improper use of your report | 1 |
| Struggling to repay your loan | 1 |
| Communication tactics | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 1 | 0% |
| 2021 | 7 | 28.6% |
| 2022 | 4 | 25% |
| 2023 | 3 | 0% |
| 2024 | 1 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Summit Horizon Financial Services filings cluster in one product
Summit Horizon Financial Services's 17 logged complaints stay concentrated: only 9 states show a filing. 58.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2025-09-08.
Summit Horizon Financial Services answers 17.6% of complaints inside the CFPB's tracked window and closes 64.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Summit Horizon Financial Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Summit Horizon Financial Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 17.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 17.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Summit Horizon Financial Services (17.6% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration