2026 data Public-data reference. official source

Credit Collections U.S.A., L.L.C.

172 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

172 consumer complaints filed with the CFPB

This profile shows Credit Collections U.S.A., L.L.C.'s complaint history from CFPB public records. 172 consumers have filed complaints since 2014. The company has a 11.6% timely response rate and has provided relief in 0% of cases.

172
Total Complaints
11.6%
Timely Response
1.7%
Disputed
0%
Relief Provided
21
States Active
2014
Since

Total complaints

172

Filed since 2014

Timely response

11.6%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 11.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Credit Collections U.S.A., L.L.C. complaint mix by product

Total complaints: 172

Credit Collections U.S.A., L.L.C. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 172 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 154 complaints (89.5%), resolution 0.0% Debt collection 89.5% Credit reporting,: 17 complaints (9.9%), resolution 0.0% Credit reporting, 9.9% Credit reporting: 1 complaints (0.6%), resolution 0.0%
  • Debt collection 154 89.5% 0% relief
  • Credit reporting, 17 9.9% 0% relief
  • Credit reporting 1 0.6% 0% relief

How Credit Collections U.S.A., L.L.C.'s 172 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 154
Credit reporting, credit repair services, or other personal consumer reports 17
Credit reporting or other personal consumer reports 1

Top States

State Complaints
FL 60
PA 31
WV 29
MD 12
TX 6
GA 4
IL 4
VA 3
MS 3
LA 2
NC 2
SC 2
CA 2
CT 1
AZ 1
OH 1
KS 1
DC 1
NV 1
AL 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 52
Written notification about debt 48
Cont'd attempts collect debt not owed 20
False statements or representation 12
Incorrect information on your report 11
Disclosure verification of debt 7
Took or threatened to take negative or legal action 6
Problem with a credit reporting company's investigation into an existing problem 6
Communication tactics 5
Taking/threatening an illegal action 2
Threatened to contact someone or share information improperly 2
Credit monitoring or identity theft protection services 1

Yearly Trend

Year Complaints Timely
2014 1 0%
2015 17 17.6%
2016 12 16.7%
2017 28 21.4%
2018 29 10.3%
2019 14 0%
2020 14 21.4%
2021 13 0%
2022 12 16.7%
2023 6 16.7%
2024 1 0%
2025 10 0%
2026 15 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Credit Collections U.S.A., L.L.C.

Credit Collections U.S.A., L.L.C. has accumulated 172 consumer complaints in the CFPB public database, with filings active across 21 U.S. states. Of those submissions, 66 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Credit Collections U.S.A., L.L.C. reports a 11.6% timely-response rate and has closed 58.7% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Credit Collections U.S.A., L.L.C.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Credit Collections U.S.A., L.L.C. have?

Credit Collections U.S.A., L.L.C. has received 172 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Credit Collections U.S.A., L.L.C. respond to complaints on time?

Credit Collections U.S.A., L.L.C. has a 11.6% timely response rate to CFPB complaints.

What is the most common complaint about Credit Collections U.S.A., L.L.C.?

The most common issue reported against Credit Collections U.S.A., L.L.C. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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