CFPB · Narrative-heavy record

Summit Collection Services, Inc.

22 CFPB complaints · 45.5% with narratives · top issue Attempts to collect debt not owed.

22 CFPB complaints

Summit Collection Services, Inc.: 45.5% of 22 filings include consumer narratives. Timely 95.5% · relief 0% · top product Debt collection. Allegations, not findings.

  • Narrative-heavy record
  • -50% filings 2015 to 2026

CFPB relief outcome brief

CCDB company summit-collection-services-inc

0% relief · 95.5% timely · 22 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Summit Collection Services, …0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Summit Collection Services, Inc. and nearest filing-volume peers

Summit Collection Services, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Summit Collection Services, Inc.'s 22 filings include narrative text

45.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 95.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Summit Collection Services, Inc. complaint mix by product

Total complaints: 22

Summit Collection Services, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 22 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 14 complaints (63.6%), resolution 0.0% Debt collection 63.6% Credit reporting: 4 complaints (18.2%), resolution 0.0% Credit reporting 18.2% Credit reporting,: 3 complaints (13.6%), resolution 0.0% Credit reporting, 13.6% Student loan: 1 complaints (4.5%), resolution 0.0%
  • Debt collection 14 63.6% 0% relief
  • Credit reporting 4 18.2% 0% relief
  • Credit reporting, 3 13.6% 0% relief
  • Student loan 1 4.5% 0% relief

How Summit Collection Services, Inc.'s 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 14
Credit reporting or other personal consumer reports 4
Credit reporting, credit repair services, or other personal consumer reports 3
Student loan 1

Concentrated filing states for Summit Collection Services, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NJ
54.5% of this company's filings
NJ12PA4MI2NY1TX1SC1WA1

Summit Collection Services, Inc. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
1
-50% vs 2015
0123456 2015201720182020202120222023202420252026 1

Top States

State Complaints
NJ 12
PA 4
MI 2
NY 1
TX 1
SC 1
WA 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 5
Incorrect information on your report 5
Written notification about debt 3
Communication tactics 3
False statements or representation 2
Improper use of your report 2
Cont'd attempts collect debt not owed 1
Dealing with my lender or servicer 1

Yearly Trend

Year Complaints Timely
2015 2 50%
2017 2 100%
2018 1 100%
2020 1 100%
2021 1 100%
2022 2 100%
2023 2 100%
2024 5 100%
2025 5 100%
2026 1 100%

Source: CFPB Consumer Complaint Database

Summit Collection Services, Inc.'s narrative-rich complaint ledger

Summit Collection Services, Inc.'s 22 logged complaints stay concentrated: only 7 states show a filing. 45.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-04-30.

Summit Collection Services, Inc. answers 95.5% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Summit Collection Services, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Summit Collection Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Summit Collection Services, Inc. (95.5% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record