CFPB · Single-product concentration
Student Zoom, LLC
11 CFPB complaints · 72.7% in "Student loan" · top issue Dealing with my lender or servicer.
Student Zoom, LLC: 72.7% of 11 CFPB complaints sit in "Student loan". Timely 18.2% · relief 0%. Allegations, not findings.
- Single-product concentration
- -25% filings 2015 to 2017
CFPB relief outcome brief
CCDB company student-zoom-llc
0% relief · 18.2% timely · 11 filings · Student loan
Same-product relief peers
Nearest relief peer: EdFinancial Services (0% relief)
Student Zoom, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Coded fields dominate Student Zoom, LLC's 11 filings
Only 9.1% include narrative text, so product/issue codes carry most of what can be read here. The two counts still add to total filings.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Student Zoom, LLC complaint mix by product
- Student loan 8 72.7% – 0% relief
- Other financial 2 18.2% – 0% relief
- Money transfer, 1 9.1% – 0% relief
How Student Zoom, LLC's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 8 |
| Other financial service | 2 |
| Money transfer, virtual currency, or money service | 1 |
Where Student Zoom, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 27.3% of this company's filings
Student Zoom, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2017
- 3
- -25% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 3 |
| TX | 3 |
| OH | 1 |
| NJ | 1 |
| MN | 1 |
| OR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with my lender or servicer | 5 |
| Fraud or scam | 2 |
| Can't repay my loan | 1 |
| Customer service / Customer relations | 1 |
| Dealing with your lender or servicer | 1 |
| Struggling to repay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 4 | 50% |
| 2016 | 4 | 0% |
| 2017 | 3 | 0% |
Source: CFPB Consumer Complaint Database
Student Zoom, LLC filings cluster in one product
Student Zoom, LLC's 11 logged complaints stay concentrated: only 6 states show a filing. Only 9.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2015 through 2017-10-19.
Student Zoom, LLC answers 18.2% of complaints inside the CFPB's tracked window and closes 18.2% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with my lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Student Zoom, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Student Zoom, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 11.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 18.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Student Zoom, LLC (18.2% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration