CFPB · Single-product concentration
Student Loan Finance Corporation
67 CFPB complaints · 86.6% in "Student loan" · top issue Dealing with my lender or servicer.
Student Loan Finance Corporation: 86.6% of 67 CFPB complaints sit in "Student loan". Timely 97% · relief 10.4%. Allegations, not findings.
- Single-product concentration
- +166.7% filings 2012 to 2020
CFPB relief outcome brief
CCDB company student-loan-finance-corporation
10.4% relief · 97% timely · 67 filings · Student loan
Same-product relief peers
Nearest relief peer: Loan Science, LLC (10.5% relief)
Student Loan Finance Corporation closes 10.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 67 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Student Loan Finance Corporation complaint mix by product
- Student loan 58 86.6% – 9% relief
- Debt collection 6 9.0% – 17% relief
- Credit reporting, 2 3.0% – 50% relief
- Payday loan, 1 1.5% – 0% relief
How Student Loan Finance Corporation's 67 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 58 |
| Debt collection | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Payday loan, title loan, or personal loan | 1 |
Where Student Loan Finance Corporation complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- MN
- 37.3% of this company's filings
Student Loan Finance Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2020
- 8
- +166.7% vs 2012
Top States
| State | Complaints |
|---|---|
| MN | 25 |
| SD | 6 |
| TX | 6 |
| CA | 6 |
| CO | 4 |
| TN | 3 |
| WI | 2 |
| FL | 2 |
| AZ | 2 |
| ND | 2 |
| NE | 2 |
| MD | 1 |
| IL | 1 |
| IA | 1 |
| NY | 1 |
| OH | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with my lender or servicer | 25 |
| Can't repay my loan | 11 |
| Repaying your loan | 9 |
| Struggling to repay your loan | 4 |
| Getting a loan | 3 |
| Dealing with your lender or servicer | 3 |
| Took or threatened to take negative or legal action | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Incorrect information on your report | 2 |
| Attempts to collect debt not owed | 2 |
| Cont'd attempts collect debt not owed | 1 |
| Taking/threatening an illegal action | 1 |
| Problems when you are unable to pay | 1 |
| Getting the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 3 | 100% |
| 2013 | 12 | 91.7% |
| 2014 | 13 | 92.3% |
| 2015 | 10 | 100% |
| 2016 | 11 | 100% |
| 2017 | 5 | 100% |
| 2018 | 2 | 100% |
| 2019 | 3 | 100% |
| 2020 | 8 | 100% |
Source: CFPB Consumer Complaint Database
Student Loan Finance Corporation filings cluster in one product
Student Loan Finance Corporation's 67 logged complaints stay concentrated: only 17 states show a filing. Only 31.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2020-08-15.
Student Loan Finance Corporation answers 97% of complaints inside the CFPB's tracked window and closes 89.6% with a written explanation. 10.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with my lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Student Loan Finance Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Student Loan Finance Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 67.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Student Loan Finance Corporation (97% timely; 10.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration