CFPB · Narrative-heavy record
Loan Science, LLC
57 CFPB complaints · 59.6% with narratives · top issue Dealing with your lender or servicer.
Loan Science, LLC: 59.6% of 57 filings include consumer narratives. Timely 96.5% · relief 10.5% · top product Student loan. Allegations, not findings.
- Narrative-heavy record
- -50% filings 2015 to 2026
CFPB relief outcome brief
CCDB company loan-science-llc
10.5% relief · 96.5% timely · 57 filings · Student loan
Same-product relief peers
Nearest relief peer: Student Loan Finance Corporation (10.4% relief)
Loan Science, LLC closes 10.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Loan Science, LLC's 57 filings include narrative text
59.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Loan Science, LLC complaint mix by product
- Student loan 29 50.9% – 21% relief
- Debt collection 23 40.4% – 0% relief
- Credit reporting, 4 7.0% – 0% relief
- Credit reporting 1 1.8% – 0% relief
How Loan Science, LLC's 57 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 29 |
| Debt collection | 23 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Credit reporting or other personal consumer reports | 1 |
Where Loan Science, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 14% of this company's filings
Loan Science, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- -50% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 8 |
| IL | 6 |
| GA | 6 |
| NJ | 4 |
| NY | 3 |
| FL | 3 |
| MD | 3 |
| AZ | 2 |
| OK | 2 |
| OH | 2 |
| IN | 2 |
| PA | 2 |
| KY | 1 |
| WA | 1 |
| MA | 1 |
| DE | 1 |
| MI | 1 |
| CT | 1 |
| CO | 1 |
| NE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 12 |
| Attempts to collect debt not owed | 10 |
| Dealing with my lender or servicer | 9 |
| Communication tactics | 4 |
| Written notification about debt | 3 |
| Incorrect information on your report | 3 |
| False statements or representation | 3 |
| Struggling to repay your loan | 3 |
| Can't repay my loan | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Problem with a company's investigation into an existing problem | 1 |
| Took or threatened to take negative or legal action | 1 |
| Improper contact or sharing of info | 1 |
| Cont'd attempts collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 4 | 100% |
| 2016 | 9 | 100% |
| 2017 | 8 | 75% |
| 2018 | 1 | 100% |
| 2019 | 4 | 100% |
| 2020 | 3 | 100% |
| 2021 | 6 | 100% |
| 2022 | 2 | 100% |
| 2023 | 4 | 100% |
| 2024 | 7 | 100% |
| 2025 | 7 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Loan Science, LLC's narrative-rich complaint ledger
Loan Science, LLC's 57 logged complaints stay concentrated: only 25 states show a filing. 59.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-05-06.
Loan Science, LLC answers 96.5% of complaints inside the CFPB's tracked window and closes 89.5% with a written explanation. 10.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Loan Science, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Loan Science, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 57.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Loan Science, LLC (96.5% timely; 10.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record