CFPB · Single-product concentration

Frost-Arnett Company

544 CFPB complaints · 96.3% in "Debt collection" · top issue Attempts to collect debt not owed.

544 CFPB complaints

Frost-Arnett Company: 96.3% of 544 CFPB complaints sit in "Debt collection". Timely 98% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +900% filings 2013 to 2026

CFPB relief outcome brief

CCDB company frost-arnett-company

0% relief · 98% timely · 544 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Frost-Arnett Company (this)0%Check Into Cash Inc.29%Credit Central Holdings, LLC0.2%Reverse Mortgage Solutions, …0.4%Cng Holdings Inc0.9%
Closed-with-relief % among Frost-Arnett Company and nearest filing-volume peers

Frost-Arnett Company closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Frost-Arnett Company's 544 filings include narrative text

49.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 98.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Frost-Arnett Company complaint mix by product

Total complaints: 544

Frost-Arnett Company complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 544 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 524 complaints (96.3%), resolution 0.0% Debt collection 96.3% Credit reporting,: 14 complaints (2.6%), resolution 0.0% Credit reporting: 4 complaints (0.7%), resolution 0.0% Debt or: 1 complaints (0.2%), resolution 0.0% Credit reporting: 1 complaints (0.2%), resolution 0.0%
  • Debt collection 524 96.3% 0% relief
  • Credit reporting, 14 2.6% 0% relief
  • Credit reporting 4 0.7% 0% relief
  • Debt or 1 0.2% 0% relief
  • Credit reporting 1 0.2% 0% relief

How Frost-Arnett Company's 544 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 524
Credit reporting, credit repair services, or other personal consumer reports 14
Credit reporting or other personal consumer reports 4
Debt or credit management 1
Credit reporting 1

Nationwide filing states for Frost-Arnett Company

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
TN
13.8% of this company's filings
TN75TX69GA65FL59NC22VA19OH17AZ15

Frost-Arnett Company rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
50
+900% vs 2013
020406080100 20132015201720192021202320252026 50

Top States

State Complaints
TN 75
TX 69
GA 65
FL 59
NC 22
VA 19
OH 17
AZ 15
SC 14
WI 14
IL 14
CA 13
AL 13
NY 10
MI 10
PA 9
OK 9
NJ 8
MS 8
KY 7

Top Issues

Issue Complaints
Attempts to collect debt not owed 189
Written notification about debt 98
False statements or representation 66
Communication tactics 62
Cont'd attempts collect debt not owed 32
Electronic communications 26
Disclosure verification of debt 17
Took or threatened to take negative or legal action 15
Threatened to contact someone or share information improperly 12
Problem with a credit reporting company's investigation into an existing problem 7
Improper contact or sharing of info 7
Incorrect information on your report 5
Improper use of your report 5
Problem with a company's investigation into an existing problem 1
Charged upfront or unexpected fees 1
Incorrect information on credit report 1

Yearly Trend

Year Complaints Timely
2013 5 100%
2014 12 91.7%
2015 25 100%
2016 22 86.4%
2017 29 96.6%
2018 41 100%
2019 22 95.5%
2020 23 100%
2021 40 97.5%
2022 63 100%
2023 62 100%
2024 67 98.5%
2025 83 96.4%
2026 50 100%

Source: CFPB Consumer Complaint Database

Frost-Arnett Company filings cluster in one product

Frost-Arnett Company's 544 logged complaints reach a nationwide footprint - 43 states have at least one filing. 49.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-25.

Frost-Arnett Company answers 98% of complaints inside the CFPB's tracked window and closes 99.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Frost-Arnett Company.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Frost-Arnett Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Frost-Arnett Company (98% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration