Total complaints
467
Filed since 2013
467 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
467 consumer complaints filed with the CFPB
This profile shows Credit Central Holdings, LLC's complaint history from CFPB public records. 467 consumers have filed complaints since 2013. The company has a 94.2% timely response rate and has provided relief in 0.2% of cases.
Total complaints
467
Filed since 2013
Timely response
94.2%
CFPB-tracked response window
Relief rate
0.2%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Credit Central Holdings, LLC's 467 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 211 |
| Credit reporting or other personal consumer reports | 85 |
| Consumer Loan | 61 |
| Credit reporting, credit repair services, or other personal consumer reports | 46 |
| Payday loan, title loan, or personal loan | 29 |
| Payday loan, title loan, personal loan, or advance loan | 28 |
| Payday loan | 4 |
| Credit reporting | 1 |
| Debt or credit management | 1 |
| Credit card | 1 |
| State | Complaints |
|---|---|
| SC | 149 |
| AL | 134 |
| TN | 52 |
| GA | 49 |
| TX | 42 |
| NC | 10 |
| LA | 5 |
| KY | 3 |
| OH | 3 |
| VA | 2 |
| FL | 2 |
| AZ | 2 |
| IL | 2 |
| PA | 2 |
| IA | 1 |
| AR | 1 |
| CO | 1 |
| VI | 1 |
| NE | 1 |
| MD | 1 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 81 |
| Incorrect information on your report | 77 |
| Problems when you are unable to pay | 48 |
| Communication tactics | 43 |
| Improper use of your report | 29 |
| Took or threatened to take negative or legal action | 29 |
| Problem with a company's investigation into an existing problem | 28 |
| Improper contact or sharing of info | 19 |
| Problem when making payments | 15 |
| Struggling to pay your loan | 14 |
| Written notification about debt | 14 |
| Managing the loan or lease | 12 |
| Taking/threatening an illegal action | 11 |
| False statements or representation | 8 |
| Problem with the payoff process at the end of the loan | 7 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Charged fees or interest you didn't expect | 6 |
| Cont'd attempts collect debt not owed | 5 |
| Charged fees or interest I didn't expect | 3 |
| Problem with additional add-on products or services | 2 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 38 | 100% |
| 2015 | 31 | 93.5% |
| 2016 | 39 | 94.9% |
| 2017 | 20 | 95% |
| 2018 | 13 | 69.2% |
| 2019 | 15 | 93.3% |
| 2020 | 14 | 92.9% |
| 2021 | 23 | 100% |
| 2022 | 20 | 70% |
| 2023 | 31 | 74.2% |
| 2024 | 55 | 100% |
| 2025 | 102 | 98% |
| 2026 | 61 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Credit Central Holdings, LLC has accumulated 467 consumer complaints in the CFPB public database, with filings active across 23 U.S. states. Of those submissions, 117 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-02, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Credit Central Holdings, LLC reports a 94.2% timely-response rate and has closed 99.4% of cases with a written explanation to the consumer. 0.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Credit Central Holdings, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Credit Central Holdings, LLC has received 467 consumer complaints filed with the Consumer Financial Protection Bureau.
Credit Central Holdings, LLC has a 94.2% timely response rate to CFPB complaints.
The most common issue reported against Credit Central Holdings, LLC is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.