CFPB · Single-product concentration
State Collection Service, Inc.
768 CFPB complaints · 92.3% in "Debt collection" · top issue Attempts to collect debt not owed.
State Collection Service, Inc.: 92.3% of 768 CFPB complaints sit in "Debt collection". Timely 99.7% · relief 3.1%. Allegations, not findings.
- Single-product concentration
- +180% filings 2013 to 2026
CFPB relief outcome brief
CCDB company state-collection-service-inc
3.1% relief · 99.7% timely · 768 filings · Debt collection
Same-product relief peers
Nearest relief peer: URS Holding, LLC (3.1% relief)
State Collection Service, Inc. closes 3.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
State Collection Service, Inc. scores strongest on timely response (99/100 percentile-benchmarked) and weakest on relief provided (14/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
14 / 100 percentile-benchmarked
3.1% of complaints closed with relief to the consumer
Timely response
99 / 100 percentile-benchmarked
99.7% of complaints answered inside the CFPB 15-day window
Closed with explanation
94 / 100 percentile-benchmarked
96.6% of complaints closed with an explanation to the consumer
Most of State Collection Service, Inc.'s 768 filings include narrative text
41% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
State Collection Service, Inc. complaint mix by product
- Debt collection 709 92.3% – 3% relief
- Credit reporting, 40 5.2% – 3% relief
- Credit reporting 13 1.7% – 0% relief
- Credit reporting 3 0.4% – 0% relief
- Credit card 2 0.3% – 0% relief
- Consumer Loan 1 0.1% – 0% relief
How State Collection Service, Inc.'s 768 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 709 |
| Credit reporting, credit repair services, or other personal consumer reports | 40 |
| Credit reporting or other personal consumer reports | 13 |
| Credit reporting | 3 |
| Credit card | 2 |
| Consumer Loan | 1 |
Nationwide filing states for State Collection Service, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- WI
- 21.4% of this company's filings
State Collection Service, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 28
- +180% vs 2013
Top States
| State | Complaints |
|---|---|
| WI | 164 |
| IL | 95 |
| WA | 71 |
| MD | 54 |
| CA | 42 |
| FL | 40 |
| PA | 36 |
| TX | 31 |
| GA | 26 |
| NY | 22 |
| MN | 20 |
| SC | 18 |
| DE | 17 |
| KS | 15 |
| AZ | 11 |
| OH | 10 |
| MO | 9 |
| NC | 8 |
| VA | 8 |
| ND | 6 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 214 |
| Written notification about debt | 152 |
| Cont'd attempts collect debt not owed | 89 |
| Communication tactics | 83 |
| False statements or representation | 77 |
| Disclosure verification of debt | 44 |
| Took or threatened to take negative or legal action | 29 |
| Incorrect information on your report | 29 |
| Electronic communications | 10 |
| Improper use of your report | 8 |
| Problem with a credit reporting company's investigation into an existing problem | 8 |
| Improper contact or sharing of info | 7 |
| Problem with a company's investigation into an existing problem | 4 |
| Threatened to contact someone or share information improperly | 4 |
| Incorrect information on credit report | 3 |
| Other features, terms, or problems | 2 |
| Problems when you are unable to pay | 1 |
| Identity theft protection or other monitoring services | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Unable to get your credit report or credit score | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 10 | 100% |
| 2014 | 43 | 100% |
| 2015 | 43 | 97.7% |
| 2016 | 63 | 100% |
| 2017 | 77 | 100% |
| 2018 | 73 | 100% |
| 2019 | 61 | 100% |
| 2020 | 44 | 100% |
| 2021 | 90 | 98.9% |
| 2022 | 66 | 100% |
| 2023 | 63 | 100% |
| 2024 | 54 | 100% |
| 2025 | 53 | 100% |
| 2026 | 28 | 100% |
Source: CFPB Consumer Complaint Database
State Collection Service, Inc. filings cluster in one product
State Collection Service, Inc.'s 768 logged complaints reach a nationwide footprint - 44 states have at least one filing. 41% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-25.
State Collection Service, Inc. answers 99.7% of complaints inside the CFPB's tracked window and closes 96.6% with a written explanation. 3.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about State Collection Service, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for State Collection Service, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 768.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for State Collection Service, Inc. (99.7% timely; 3.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration