2026 data Public-data reference. official source

Client Services, Inc.

607 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

607 consumer complaints filed with the CFPB

This profile shows Client Services, Inc.'s complaint history from CFPB public records. 607 consumers have filed complaints since 2013. The company has a 100% timely response rate and has provided relief in 11.5% of cases.

607
Total Complaints
100%
Timely Response
2.6%
Disputed
11.5%
Relief Provided
48
States Active
2013
Since

Total complaints

607

Filed since 2013

Timely response

100%

CFPB-tracked response window

Relief rate

11.5%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 11.5%
Industry median

Share closed with monetary or non-monetary relief.

Client Services, Inc. complaint mix by product

Total complaints: 607

Client Services, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 607 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 545 complaints (90.4%), resolution 12.5% Debt collection 90.4% Credit reporting: 29 complaints (4.8%), resolution 0.0% Credit reporting,: 17 complaints (2.8%), resolution 0.0% Credit card: 5 complaints (0.8%), resolution 20.0% Credit card: 3 complaints (0.5%), resolution 0.0% Debt or: 2 complaints (0.3%), resolution 0.0% Payday loan,: 2 complaints (0.3%), resolution 0.0%
  • Debt collection 545 90.4% 13% relief
  • Credit reporting 29 4.8% 0% relief
  • Credit reporting, 17 2.8% 0% relief
  • Credit card 5 0.8% 20% relief
  • Credit card 3 0.5% 0% relief
  • Debt or 2 0.3% 0% relief
  • Payday loan, 2 0.3% 0% relief

How Client Services, Inc.'s 607 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 545
Credit reporting or other personal consumer reports 29
Credit reporting, credit repair services, or other personal consumer reports 17
Credit card 5
Credit card or prepaid card 3
Debt or credit management 2
Payday loan, title loan, personal loan, or advance loan 2
Money transfer, virtual currency, or money service 2
Credit reporting 1
Money transfers 1

Top States

State Complaints
FL 78
CA 66
TX 51
NY 40
GA 32
NJ 24
OH 22
MI 21
PA 19
IL 18
VA 18
AZ 18
NC 14
MD 13
TN 12
NV 11
AL 11
LA 10
WI 9
WA 9

Top Issues

Issue Complaints
Attempts to collect debt not owed 169
Written notification about debt 107
Communication tactics 105
False statements or representation 48
Cont'd attempts collect debt not owed 34
Took or threatened to take negative or legal action 28
Incorrect information on your report 27
Improper contact or sharing of info 26
Disclosure verification of debt 15
Improper use of your report 11
Threatened to contact someone or share information improperly 6
Problem with a company's investigation into an existing problem 5
Electronic communications 4
Taking/threatening an illegal action 3
Problem with a purchase shown on your statement 3
Problem with a credit reporting company's investigation into an existing problem 2
Billing disputes 2
Received a loan you didn't apply for 2
Unable to get your credit report or credit score 1
Advertising and marketing, including promotional offers 1

Yearly Trend

Year Complaints Timely
2013 13 100%
2014 35 100%
2015 29 100%
2016 33 100%
2017 32 100%
2018 33 100%
2019 42 100%
2020 30 100%
2021 42 100%
2022 39 100%
2023 41 100%
2024 63 100%
2025 139 100%
2026 36 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Client Services, Inc.

Client Services, Inc. has accumulated 607 consumer complaints in the CFPB public database, with filings active across 48 U.S. states. Of those submissions, 162 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-06, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Client Services, Inc. reports a 100% timely-response rate and has closed 88.5% of cases with a written explanation to the consumer. 11.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Client Services, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Client Services, Inc. have?

Client Services, Inc. has received 607 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Client Services, Inc. respond to complaints on time?

Client Services, Inc. has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Client Services, Inc.?

The most common issue reported against Client Services, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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