CFPB · Single-product concentration
Client Services, Inc.
766 CFPB complaints · 89.9% in "Debt collection" · top issue Attempts to collect debt not owed.
Client Services, Inc.: 89.9% of 766 CFPB complaints sit in "Debt collection". Timely 100% · relief 9.3%. Allegations, not findings.
- Single-product concentration
- +507.7% filings 2013 to 2026
CFPB relief outcome brief
CCDB company client-services-inc
9.3% relief · 100% timely · 766 filings · Debt collection
Same-product relief peers
Nearest relief peer: Financial Asset Management Systems Inc (9.3% relief)
Client Services, Inc. closes 9.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 766 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Client Services, Inc. complaint mix by product
- Debt collection 689 90.4% – 10% relief
- Credit reporting 38 5.0% – 0% relief
- Credit reporting, 19 2.5% – 0% relief
- Credit card 7 0.9% – 14% relief
- Credit card 4 0.5% – 0% relief
- Debt or 3 0.4% – 0% relief
- Payday loan, 2 0.3% – 0% relief
How Client Services, Inc.'s 766 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 689 |
| Credit reporting or other personal consumer reports | 38 |
| Credit reporting, credit repair services, or other personal consumer reports | 19 |
| Credit card | 7 |
| Credit card or prepaid card | 4 |
| Debt or credit management | 3 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Money transfer, virtual currency, or money service | 2 |
| Credit reporting | 1 |
| Money transfers | 1 |
Nationwide filing states for Client Services, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 12.5% of this company's filings
Client Services, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 79
- +507.7% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 96 |
| CA | 78 |
| TX | 65 |
| NY | 47 |
| GA | 39 |
| NJ | 34 |
| IL | 30 |
| PA | 28 |
| MI | 27 |
| OH | 24 |
| AZ | 23 |
| VA | 22 |
| MD | 20 |
| NC | 20 |
| NV | 16 |
| TN | 14 |
| SC | 12 |
| AL | 12 |
| WA | 12 |
| LA | 11 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 212 |
| Communication tactics | 143 |
| Written notification about debt | 136 |
| False statements or representation | 62 |
| Took or threatened to take negative or legal action | 36 |
| Cont'd attempts collect debt not owed | 36 |
| Incorrect information on your report | 31 |
| Improper contact or sharing of info | 26 |
| Disclosure verification of debt | 19 |
| Improper use of your report | 14 |
| Electronic communications | 9 |
| Problem with a company's investigation into an existing problem | 8 |
| Threatened to contact someone or share information improperly | 7 |
| Problem with a purchase shown on your statement | 4 |
| Taking/threatening an illegal action | 3 |
| Received a loan you didn't apply for | 2 |
| Didn't provide services promised | 2 |
| Other features, terms, or problems | 2 |
| Billing disputes | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 13 | 100% |
| 2014 | 35 | 100% |
| 2015 | 32 | 100% |
| 2016 | 37 | 100% |
| 2017 | 36 | 100% |
| 2018 | 43 | 100% |
| 2019 | 51 | 100% |
| 2020 | 35 | 100% |
| 2021 | 49 | 100% |
| 2022 | 49 | 100% |
| 2023 | 47 | 100% |
| 2024 | 79 | 100% |
| 2025 | 181 | 100% |
| 2026 | 79 | 100% |
Source: CFPB Consumer Complaint Database
Client Services, Inc. filings cluster in one product
Client Services, Inc.'s 766 logged complaints reach a nationwide footprint - 48 states have at least one filing. Only 37.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-26.
Client Services, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 90.3% with a written explanation. 9.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Client Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Client Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 766.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Client Services, Inc. (100% timely; 9.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration