2026 data Public-data reference Official source

Client Services, Inc.

766 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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766
Total Complaints
100%
Timely Response
0%
Disputed
9.3%
Relief Provided
48
States Active
2013
Since

Data updated June 2026

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 9.3%
Industry median

Share closed with monetary or non-monetary relief.

Client Services, Inc. complaint mix by product

Total complaints: 766

Client Services, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 766 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 689 complaints (90.4%), resolution 10.0% Debt collection 90.4% Credit reporting: 38 complaints (5.0%), resolution 0.0% Credit reporting,: 19 complaints (2.5%), resolution 0.0% Credit card: 7 complaints (0.9%), resolution 14.3% Credit card: 4 complaints (0.5%), resolution 0.0% Debt or: 3 complaints (0.4%), resolution 0.0% Payday loan,: 2 complaints (0.3%), resolution 0.0%
  • Debt collection 689 90.4% – 10% relief
  • Credit reporting 38 5.0% – 0% relief
  • Credit reporting, 19 2.5% – 0% relief
  • Credit card 7 0.9% – 14% relief
  • Credit card 4 0.5% – 0% relief
  • Debt or 3 0.4% – 0% relief
  • Payday loan, 2 0.3% – 0% relief

How Client Services, Inc.'s 766 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 689
Credit reporting or other personal consumer reports 38
Credit reporting, credit repair services, or other personal consumer reports 19
Credit card 7
Credit card or prepaid card 4
Debt or credit management 3
Payday loan, title loan, personal loan, or advance loan 2
Money transfer, virtual currency, or money service 2
Credit reporting 1
Money transfers 1

Top States

State Complaints
FL 96
CA 78
TX 65
NY 47
GA 39
NJ 34
IL 30
PA 28
MI 27
OH 24
AZ 23
VA 22
MD 20
NC 20
NV 16
TN 14
SC 12
AL 12
WA 12
LA 11

Top Issues

Issue Complaints
Attempts to collect debt not owed 212
Communication tactics 143
Written notification about debt 136
False statements or representation 62
Took or threatened to take negative or legal action 36
Cont'd attempts collect debt not owed 36
Incorrect information on your report 31
Improper contact or sharing of info 26
Disclosure verification of debt 19
Improper use of your report 14
Electronic communications 9
Problem with a company's investigation into an existing problem 8
Threatened to contact someone or share information improperly 7
Problem with a purchase shown on your statement 4
Taking/threatening an illegal action 3
Received a loan you didn't apply for 2
Didn't provide services promised 2
Other features, terms, or problems 2
Billing disputes 2
Problem with a credit reporting company's investigation into an existing problem 2

Yearly Trend

Year Complaints Timely
2013 13 100%
2014 35 100%
2015 32 100%
2016 37 100%
2017 36 100%
2018 43 100%
2019 51 100%
2020 35 100%
2021 49 100%
2022 49 100%
2023 47 100%
2024 79 100%
2025 181 100%
2026 79 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Client Services, Inc.

Client Services, Inc.'s 766 logged complaints reach a nationwide footprint - 48 states have at least one filing on record. Only 37.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-26.

Client Services, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 90.3% with a written explanation. 9.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Client Services, Inc..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Client Services, Inc. have?

766, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Client Services, Inc. respond to complaints on time?

100% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Client Services, Inc.?

"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.