C/C Financial
259 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
C/C Financial complaint mix by product
- Debt collection 106 41.2% – 0% relief
- Credit reporting, 72 28.0% – 0% relief
- Credit reporting 47 18.3% – 0% relief
- Payday loan, 28 10.9% – 0% relief
- Consumer Loan 2 0.8% – 0% relief
- Credit card 1 0.4% – 0% relief
- Vehicle loan 1 0.4% – 0% relief
How C/C Financial's 259 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 106 |
| Credit reporting, credit repair services, or other personal consumer reports | 72 |
| Credit reporting or other personal consumer reports | 47 |
| Payday loan, title loan, or personal loan | 28 |
| Consumer Loan | 2 |
| Credit card | 1 |
| Vehicle loan or lease | 1 |
| Credit card or prepaid card | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 56 |
| FL | 41 |
| GA | 23 |
| MI | 18 |
| PA | 15 |
| NY | 12 |
| NC | 11 |
| OH | 11 |
| MD | 8 |
| LA | 7 |
| IL | 7 |
| KY | 6 |
| NV | 6 |
| IN | 6 |
| MS | 4 |
| CO | 2 |
| NE | 2 |
| MA | 2 |
| CA | 2 |
| NJ | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 64 |
| Attempts to collect debt not owed | 56 |
| False statements or representation | 24 |
| Problem with a credit reporting company's investigation into an existing problem | 20 |
| Improper use of your report | 19 |
| Problem with a company's investigation into an existing problem | 19 |
| Written notification about debt | 15 |
| Took or threatened to take negative or legal action | 10 |
| Charged fees or interest you didn't expect | 7 |
| Problem with the payoff process at the end of the loan | 6 |
| Problem when making payments | 4 |
| Getting the loan | 4 |
| Credit monitoring or identity theft protection services | 2 |
| Managing the loan or lease | 2 |
| Problem with fraud alerts or security freezes | 1 |
| Closing your account | 1 |
| Taking out the loan or lease | 1 |
| Problem with additional add-on products or services | 1 |
| Fraud or scam | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 100% |
| 2017 | 1 | 100% |
| 2018 | 4 | 50% |
| 2019 | 14 | 100% |
| 2020 | 26 | 96.2% |
| 2021 | 63 | 98.4% |
| 2022 | 46 | 100% |
| 2023 | 22 | 100% |
| 2024 | 25 | 100% |
| 2025 | 43 | 90.7% |
| 2026 | 13 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About C/C Financial
C/C Financial's 259 logged complaints stay concentrated: only 32 states show a filing on record. 49% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-06-24.
C/C Financial answers 96.9% of complaints inside the CFPB's tracked window and closes 99.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about C/C Financial.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does C/C Financial have?
259, per the CFPB's public complaint count for this company (see the full breakdown above).
Does C/C Financial respond to complaints on time?
96.9% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about C/C Financial?
"Incorrect information on your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.