Total complaints
207
Filed since 2015
2026 data Public-data reference. official source
C/C Financial
207 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
207 consumer complaints filed with the CFPB
This profile shows C/C Financial's complaint history from CFPB public records. 207 consumers have filed complaints since 2015. The company has a 96.1% timely response rate and has provided relief in 0% of cases.
207
Total Complaints
96.1%
Timely Response
0%
Disputed
0%
Relief Provided
28
States Active
2015
Since
Timely response
96.1%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 96.1%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
C/C Financial complaint mix by product
- Debt collection 86 42.0% – 0% relief
- Credit reporting, 53 25.9% – 0% relief
- Credit reporting 40 19.5% – 0% relief
- Payday loan, 23 11.2% – 0% relief
- Credit card 1 0.5% – 0% relief
- Vehicle loan 1 0.5% – 0% relief
- Consumer Loan 1 0.5% – 0% relief
How C/C Financial's 207 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 86 |
| Credit reporting, credit repair services, or other personal consumer reports | 53 |
| Credit reporting or other personal consumer reports | 40 |
| Payday loan, title loan, or personal loan | 23 |
| Credit card or prepaid card | 1 |
| Vehicle loan or lease | 1 |
| Consumer Loan | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Credit card | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 42 |
| FL | 31 |
| GA | 19 |
| MI | 18 |
| PA | 13 |
| NY | 12 |
| NC | 9 |
| OH | 8 |
| LA | 6 |
| IL | 6 |
| NV | 5 |
| MD | 5 |
| IN | 4 |
| MS | 4 |
| KY | 3 |
| NJ | 2 |
| CO | 2 |
| NE | 2 |
| MO | 2 |
| KS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 49 |
| Attempts to collect debt not owed | 47 |
| False statements or representation | 23 |
| Problem with a company's investigation into an existing problem | 18 |
| Problem with a credit reporting company's investigation into an existing problem | 16 |
| Improper use of your report | 14 |
| Written notification about debt | 8 |
| Took or threatened to take negative or legal action | 7 |
| Charged fees or interest you didn't expect | 6 |
| Getting the loan | 4 |
| Problem with the payoff process at the end of the loan | 4 |
| Credit monitoring or identity theft protection services | 2 |
| Problem when making payments | 2 |
| Managing the loan or lease | 2 |
| Struggling to pay your loan | 1 |
| Problem with additional add-on products or services | 1 |
| Fraud or scam | 1 |
| Closing your account | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2018 | 3 | 33.3% |
| 2019 | 12 | 100% |
| 2020 | 21 | 95.2% |
| 2021 | 54 | 98.1% |
| 2022 | 32 | 100% |
| 2023 | 19 | 100% |
| 2024 | 23 | 100% |
| 2025 | 36 | 88.9% |
| 2026 | 6 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About C/C Financial
C/C Financial has accumulated 207 consumer complaints in the CFPB public database, with filings active across 28 U.S. states. Of those submissions, 80 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-04-02, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, C/C Financial reports a 96.1% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating C/C Financial: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does C/C Financial have?
C/C Financial has received 207 consumer complaints filed with the Consumer Financial Protection Bureau.
Does C/C Financial respond to complaints on time?
C/C Financial has a 96.1% timely response rate to CFPB complaints.
What is the most common complaint about C/C Financial?
The most common issue reported against C/C Financial is "Incorrect information on your report" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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