2026 data Public-data reference. official source

Sparrow Financial, Inc.

180 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

180 consumer complaints filed with the CFPB

This profile shows Sparrow Financial, Inc.'s complaint history from CFPB public records. 180 consumers have filed complaints since 2024. The company has a 100% timely response rate and has provided relief in 0.6% of cases.

180
Total Complaints
100%
Timely Response
0%
Disputed
0.6%
Relief Provided
33
States Active
2024
Since

Total complaints

180

Filed since 2024

Timely response

100%

CFPB-tracked response window

Relief rate

0.6%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.6%
Industry median

Share closed with monetary or non-monetary relief.

Sparrow Financial, Inc. complaint mix by product

Total complaints: 180

Sparrow Financial, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 180 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 85 complaints (47.2%), resolution 1.2% Credit reporting 47.2% Credit card: 65 complaints (36.1%), resolution 0.0% Credit card 36.1% Debt collection: 27 complaints (15.0%), resolution 0.0% Debt collection 15.0% Checking or: 2 complaints (1.1%), resolution 0.0% Payday loan,: 1 complaints (0.6%), resolution 0.0%
  • Credit reporting 85 47.2% 1% relief
  • Credit card 65 36.1% 0% relief
  • Debt collection 27 15.0% 0% relief
  • Checking or 2 1.1% 0% relief
  • Payday loan, 1 0.6% 0% relief

How Sparrow Financial, Inc.'s 180 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 85
Credit card 65
Debt collection 27
Checking or savings account 2
Payday loan, title loan, personal loan, or advance loan 1

Top States

State Complaints
FL 17
TX 17
NY 16
GA 13
PA 11
NC 11
CA 9
MI 9
OH 7
NJ 7
MA 7
IL 6
NV 6
VA 5
OR 5
SC 5
WI 4
TN 4
AZ 4
CO 3

Top Issues

Issue Complaints
Incorrect information on your report 56
Improper use of your report 18
Getting a credit card 17
Problem with a company's investigation into an existing problem 15
Took or threatened to take negative or legal action 11
Fees or interest 10
Problem with a purchase shown on your statement 10
Other features, terms, or problems 8
Attempts to collect debt not owed 7
Problem when making payments 5
Communication tactics 4
Closing your account 3
Written notification about debt 2
Credit monitoring or identity theft protection services 2
Struggling to pay your bill 2
False statements or representation 2
Advertising and marketing, including promotional offers 2
Closing an account 2
Trouble using your card 1
Struggling to pay your loan 1

Yearly Trend

Year Complaints Timely
2024 8 100%
2025 109 100%
2026 63 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Sparrow Financial, Inc.

Sparrow Financial, Inc. has accumulated 180 consumer complaints in the CFPB public database, with filings active across 33 U.S. states. Of those submissions, 39 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2024, and the most recent logged activity is 2026-04-08, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Sparrow Financial, Inc. reports a 100% timely-response rate and has closed 99.4% of cases with a written explanation to the consumer. 0.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Sparrow Financial, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Sparrow Financial, Inc. have?

Sparrow Financial, Inc. has received 180 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Sparrow Financial, Inc. respond to complaints on time?

Sparrow Financial, Inc. has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Sparrow Financial, Inc.?

The most common issue reported against Sparrow Financial, Inc. is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.

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