2026 data Public-data reference. official source

Roadrunner Account Services, LLC

176 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

176 consumer complaints filed with the CFPB

This profile shows Roadrunner Account Services, LLC's complaint history from CFPB public records. 176 consumers have filed complaints since 2019. The company has a 100% timely response rate and has provided relief in 0.6% of cases.

176
Total Complaints
100%
Timely Response
0%
Disputed
0.6%
Relief Provided
28
States Active
2019
Since

Total complaints

176

Filed since 2019

Timely response

100%

CFPB-tracked response window

Relief rate

0.6%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.6%
Industry median

Share closed with monetary or non-monetary relief.

Roadrunner Account Services, LLC complaint mix by product

Total complaints: 176

Roadrunner Account Services, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 176 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 75 complaints (42.6%), resolution 0.0% Credit reporting 42.6% Debt collection: 54 complaints (30.7%), resolution 0.0% Debt collection 30.7% Vehicle loan: 34 complaints (19.3%), resolution 2.9% Vehicle loan 19.3% Credit reporting,: 10 complaints (5.7%), resolution 0.0% Payday loan,: 2 complaints (1.1%), resolution 0.0% Payday loan,: 1 complaints (0.6%), resolution 0.0%
  • Credit reporting 75 42.6% 0% relief
  • Debt collection 54 30.7% 0% relief
  • Vehicle loan 34 19.3% 3% relief
  • Credit reporting, 10 5.7% 0% relief
  • Payday loan, 2 1.1% 0% relief
  • Payday loan, 1 0.6% 0% relief

How Roadrunner Account Services, LLC's 176 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 75
Debt collection 54
Vehicle loan or lease 34
Credit reporting, credit repair services, or other personal consumer reports 10
Payday loan, title loan, personal loan, or advance loan 2
Payday loan, title loan, or personal loan 1

Top States

State Complaints
NC 22
FL 21
TX 18
GA 17
AL 12
CA 10
MS 8
SC 8
MI 7
NY 6
NJ 6
AZ 6
PA 5
LA 4
KY 3
MD 3
NV 3
IL 2
MA 2
IN 2

Top Issues

Issue Complaints
Incorrect information on your report 61
Took or threatened to take negative or legal action 21
Attempts to collect debt not owed 21
Improper use of your report 13
Getting a loan or lease 10
Problem with a company's investigation into an existing problem 9
Managing the loan or lease 8
False statements or representation 6
Struggling to pay your loan 5
Repossession 5
Written notification about debt 3
Problems at the end of the loan or lease 3
Credit monitoring or identity theft protection services 3
Problem with a credit reporting company's investigation into an existing problem 2
Threatened to contact someone or share information improperly 2
Problem when making payments 1
Communication tactics 1
Problem with fraud alerts or security freezes 1
Money was taken from your bank account on the wrong day or for the wrong amount 1

Yearly Trend

Year Complaints Timely
2019 1 100%
2020 2 100%
2021 4 100%
2022 8 100%
2023 26 100%
2024 35 100%
2025 72 100%
2026 28 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Roadrunner Account Services, LLC

Roadrunner Account Services, LLC has accumulated 176 consumer complaints in the CFPB public database, with filings active across 28 U.S. states. Of those submissions, 34 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Roadrunner Account Services, LLC reports a 100% timely-response rate and has closed 99.4% of cases with a written explanation to the consumer. 0.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Roadrunner Account Services, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Roadrunner Account Services, LLC have?

Roadrunner Account Services, LLC has received 176 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Roadrunner Account Services, LLC respond to complaints on time?

Roadrunner Account Services, LLC has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Roadrunner Account Services, LLC?

The most common issue reported against Roadrunner Account Services, LLC is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.

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