Roadrunner Account Services, LLC
236 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Roadrunner Account Services, LLC complaint mix by product
- Credit reporting 88 37.6% – 0% relief
- Debt collection 72 30.8% – 0% relief
- Vehicle loan 55 23.5% – 2% relief
- Credit reporting, 13 5.6% – 0% relief
- Payday loan, 3 1.3% – 0% relief
- Payday loan, 2 0.9% – 0% relief
- Debt or 1 0.4% – 0% relief
How Roadrunner Account Services, LLC's 236 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 88 |
| Debt collection | 72 |
| Vehicle loan or lease | 55 |
| Credit reporting, credit repair services, or other personal consumer reports | 13 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Payday loan, title loan, or personal loan | 2 |
| Debt or credit management | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Credit card | 1 |
Top States
| State | Complaints |
|---|---|
| NC | 26 |
| GA | 25 |
| FL | 25 |
| TX | 24 |
| CA | 16 |
| AL | 15 |
| SC | 10 |
| MS | 9 |
| PA | 8 |
| AZ | 8 |
| NJ | 8 |
| MI | 7 |
| NY | 7 |
| LA | 6 |
| MD | 6 |
| NV | 5 |
| IL | 5 |
| KY | 4 |
| TN | 4 |
| MO | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 71 |
| Took or threatened to take negative or legal action | 29 |
| Attempts to collect debt not owed | 25 |
| Problem with a company's investigation into an existing problem | 16 |
| Improper use of your report | 15 |
| Managing the loan or lease | 15 |
| Getting a loan or lease | 13 |
| Repossession | 12 |
| False statements or representation | 8 |
| Struggling to pay your loan | 5 |
| Written notification about debt | 5 |
| Problems at the end of the loan or lease | 4 |
| Threatened to contact someone or share information improperly | 3 |
| Credit monitoring or identity theft protection services | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Communication tactics | 2 |
| Unable to get your credit report or credit score | 1 |
| Didn't provide services promised | 1 |
| Other transaction problem | 1 |
| Problem when making payments | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 5 | 100% |
| 2022 | 11 | 100% |
| 2023 | 31 | 100% |
| 2024 | 47 | 100% |
| 2025 | 88 | 100% |
| 2026 | 51 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Roadrunner Account Services, LLC
Roadrunner Account Services, LLC's 236 logged complaints stay concentrated: only 29 states show a filing on record. Only 32.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2019 through 2026-06-24.
Roadrunner Account Services, LLC answers 100% of complaints inside the CFPB's tracked window and closes 97.5% with a written explanation. 0.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Roadrunner Account Services, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Roadrunner Account Services, LLC have?
236, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Roadrunner Account Services, LLC respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Roadrunner Account Services, LLC?
"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.