CFPB · Mid-pack CFPB posture
Roadrunner Account Services, LLC
236 CFPB complaints · 29 states · top issue Incorrect information on your report.
Roadrunner Account Services, LLC has 236 consumer complaints in the CFPB public database. Timely response is 100%; 0.4% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +5000% filings 2019 to 2026
CFPB relief outcome brief
CCDB company roadrunner-account-services-llc
0.4% relief · 100% timely · 236 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: CashRepublic Holdings, Inc. (0.4% relief)
Roadrunner Account Services, LLC closes 0.4% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 236 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Roadrunner Account Services, LLC complaint mix by product
- Credit reporting 88 37.6% – 0% relief
- Debt collection 72 30.8% – 0% relief
- Vehicle loan 55 23.5% – 2% relief
- Credit reporting, 13 5.6% – 0% relief
- Payday loan, 3 1.3% – 0% relief
- Payday loan, 2 0.9% – 0% relief
- Debt or 1 0.4% – 0% relief
How Roadrunner Account Services, LLC's 236 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 88 |
| Debt collection | 72 |
| Vehicle loan or lease | 55 |
| Credit reporting, credit repair services, or other personal consumer reports | 13 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Payday loan, title loan, or personal loan | 2 |
| Debt or credit management | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Credit card | 1 |
Where Roadrunner Account Services, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NC
- 11% of this company's filings
Roadrunner Account Services, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 51
- +5000% vs 2019
Top States
| State | Complaints |
|---|---|
| NC | 26 |
| GA | 25 |
| FL | 25 |
| TX | 24 |
| CA | 16 |
| AL | 15 |
| SC | 10 |
| MS | 9 |
| PA | 8 |
| AZ | 8 |
| NJ | 8 |
| MI | 7 |
| NY | 7 |
| LA | 6 |
| MD | 6 |
| NV | 5 |
| IL | 5 |
| KY | 4 |
| TN | 4 |
| MO | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 71 |
| Took or threatened to take negative or legal action | 29 |
| Attempts to collect debt not owed | 25 |
| Problem with a company's investigation into an existing problem | 16 |
| Improper use of your report | 15 |
| Managing the loan or lease | 15 |
| Getting a loan or lease | 13 |
| Repossession | 12 |
| False statements or representation | 8 |
| Struggling to pay your loan | 5 |
| Written notification about debt | 5 |
| Problems at the end of the loan or lease | 4 |
| Threatened to contact someone or share information improperly | 3 |
| Credit monitoring or identity theft protection services | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Communication tactics | 2 |
| Unable to get your credit report or credit score | 1 |
| Didn't provide services promised | 1 |
| Other transaction problem | 1 |
| Problem when making payments | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 5 | 100% |
| 2022 | 11 | 100% |
| 2023 | 31 | 100% |
| 2024 | 47 | 100% |
| 2025 | 88 | 100% |
| 2026 | 51 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Roadrunner Account Services, LLC
Roadrunner Account Services, LLC's 236 logged complaints stay concentrated: only 29 states show a filing. Only 32.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2019 through 2026-06-24.
Roadrunner Account Services, LLC answers 100% of complaints inside the CFPB's tracked window and closes 97.5% with a written explanation. 0.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Roadrunner Account Services, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Roadrunner Account Services, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 236.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Roadrunner Account Services, LLC (100% timely; 0.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture