2026 data Public-data reference. official source

Sovereign Lending Group, Incorporated

28 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

28 consumer complaints filed with the CFPB

This profile shows Sovereign Lending Group, Incorporated's complaint history from CFPB public records. 28 consumers have filed complaints since 2015. The company has a 82.1% timely response rate and has provided relief in 14.3% of cases.

28
Total Complaints
82.1%
Timely Response
0%
Disputed
14.3%
Relief Provided
17
States Active
2015
Since

Total complaints

28

Filed since 2015

Timely response

82.1%

CFPB-tracked response window

Relief rate

14.3%

Closed with monetary or non-monetary relief

Timely response rate 82.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 14.3%
Industry median

Share closed with monetary or non-monetary relief.

Sovereign Lending Group, Incorporated complaint mix by product

Total complaints: 28

Sovereign Lending Group, Incorporated complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 28 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 25 complaints (89.3%), resolution 16.0% Mortgage 89.3% Credit reporting,: 3 complaints (10.7%), resolution 0.0% Credit reporting, 10.7%
  • Mortgage 25 89.3% 16% relief
  • Credit reporting, 3 10.7% 0% relief

How Sovereign Lending Group, Incorporated's 28 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 25
Credit reporting, credit repair services, or other personal consumer reports 3

Top States

State Complaints
CA 6
NC 3
MD 2
AZ 2
TN 2
IL 2
SC 1
NJ 1
FL 1
OR 1
WI 1
MS 1
GA 1
VA 1
PA 1
TX 1
NM 1

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 16
Improper use of your report 4
Closing on a mortgage 3
Trouble during payment process 2
Credit decision / Underwriting 1
Application, originator, mortgage broker 1
Struggling to pay mortgage 1

Yearly Trend

Year Complaints Timely
2015 2 50%
2017 1 100%
2018 2 100%
2019 4 100%
2020 6 66.7%
2021 8 100%
2022 3 100%
2025 1 0%
2026 1 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Sovereign Lending Group, Incorporated

Sovereign Lending Group, Incorporated has accumulated 28 consumer complaints in the CFPB public database, with filings active across 17 U.S. states. Of those submissions, 13 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-02-24, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Sovereign Lending Group, Incorporated reports a 82.1% timely-response rate and has closed 78.6% of cases with a written explanation to the consumer. 14.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Applying for a mortgage or refinancing an existing mortgage".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Sovereign Lending Group, Incorporated: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Sovereign Lending Group, Incorporated have?

Sovereign Lending Group, Incorporated has received 28 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Sovereign Lending Group, Incorporated respond to complaints on time?

Sovereign Lending Group, Incorporated has a 82.1% timely response rate to CFPB complaints.

What is the most common complaint about Sovereign Lending Group, Incorporated?

The most common issue reported against Sovereign Lending Group, Incorporated is "Applying for a mortgage or refinancing an existing mortgage" in the "Mortgage" product category.

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