CFPB · Narrative-heavy record

Southwood Financial, LLC.

15 CFPB complaints · 73.3% with narratives · top issue Dealing with your lender or servicer.

15 CFPB complaints

Southwood Financial, LLC.: 73.3% of 15 filings include consumer narratives. Timely 100% · relief 0% · top product Debt collection. Allegations, not findings.

  • Narrative-heavy record
  • 0% filings 2024 to 2026

CFPB relief outcome brief

CCDB company southwood-financial-llc

0% relief · 100% timely · 15 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Southwood Financial, LLC.(this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Southwood Financial, LLC. and nearest filing-volume peers

Southwood Financial, LLC. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Southwood Financial, LLC. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

55 /100 grade C

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

100 / 100 percentile-benchmarked

100% of complaints closed with an explanation to the consumer

Most of Southwood Financial, LLC.'s 15 filings include narrative text

73.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Southwood Financial, LLC. complaint mix by product

Total complaints: 15

Southwood Financial, LLC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 15 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 10 complaints (66.7%), resolution 0.0% Debt collection 66.7% Student loan: 5 complaints (33.3%), resolution 0.0% Student loan 33.3%
  • Debt collection 10 66.7% – 0% relief
  • Student loan 5 33.3% – 0% relief

How Southwood Financial, LLC.'s 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 10
Student loan 5

Where Southwood Financial, LLC. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
20% of this company's filings
FL3CA2NY2IN1TN1NJ1TX1WA1

Southwood Financial, LLC. complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
3
0% vs 2024
246810 202420252026 3

Top States

State Complaints
FL 3
CA 2
NY 2
IN 1
TN 1
NJ 1
TX 1
WA 1
MA 1
MI 1
PA 1

Top Issues

Issue Complaints
Dealing with your lender or servicer 5
Attempts to collect debt not owed 3
Written notification about debt 2
Took or threatened to take negative or legal action 2
False statements or representation 2
Communication tactics 1

Yearly Trend

Year Complaints Timely
2024 3 100%
2025 9 100%
2026 3 100%

Source: CFPB Consumer Complaint Database

Southwood Financial, LLC.'s narrative-rich complaint ledger

Southwood Financial, LLC.'s 15 logged complaints stay concentrated: only 11 states show a filing. 73.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2024 through 2026-06-01.

Southwood Financial, LLC. answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Dealing with your lender or servicer."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Southwood Financial, LLC..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Southwood Financial, LLC.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Southwood Financial, LLC. (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record