CFPB · Single-product concentration

Southern Oregon Credit Service, Inc.

107 CFPB complaints · 86.9% in "Debt collection" · top issue Attempts to collect debt not owed.

107 CFPB complaints

Southern Oregon Credit Service, Inc.: 86.9% of 107 CFPB complaints sit in "Debt collection". Timely 100% · relief 0.9%. Allegations, not findings.

  • Single-product concentration
  • +183.3% filings 2013 to 2025

CFPB relief outcome brief

CCDB company southern-oregon-credit-service-inc

0.9% relief · 100% timely · 107 filings · Debt collection

Nearest relief peer: Sunrise Credit Services, Inc (0.9% relief)

Southern Oregon CreditService, Inc. (this)0.9%Certified Credit Reporting,Inc.0%Credit World Services, Inc.0%Direcmanagement, Inc.37.4%Dream Center EducationHoldings20.6%
Closed-with-relief % among Southern Oregon Credit Service, Inc. and nearest filing-volume peers

Southern Oregon Credit Service, Inc. closes 0.9% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Southern Oregon Credit Service, Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (4/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

56 /100 grade C

Relief provided

4 / 100 percentile-benchmarked

0.9% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

97 / 100 percentile-benchmarked

98.1% of complaints closed with an explanation to the consumer

Most of Southern Oregon Credit Service, Inc.'s 107 filings include narrative text

43.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.9%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Southern Oregon Credit Service, Inc. complaint mix by product

Total complaints: 107

Southern Oregon Credit Service, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 107 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 93 complaints (86.9%), resolution 1.1% Debt collection 86.9% Credit reporting,: 9 complaints (8.4%), resolution 0.0% Credit reporting, 8.4% Credit reporting: 3 complaints (2.8%), resolution 0.0% Student loan: 1 complaints (0.9%), resolution 0.0% Credit reporting: 1 complaints (0.9%), resolution 0.0%
  • Debt collection 93 86.9% – 1% relief
  • Credit reporting, 9 8.4% – 0% relief
  • Credit reporting 3 2.8% – 0% relief
  • Student loan 1 0.9% – 0% relief
  • Credit reporting 1 0.9% – 0% relief

How Southern Oregon Credit Service, Inc.'s 107 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 93
Credit reporting, credit repair services, or other personal consumer reports 9
Credit reporting or other personal consumer reports 3
Student loan 1
Credit reporting 1

Concentrated filing states for Southern Oregon Credit Service, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
OR
77.6% of this company's filings
OR83CA9WA4AZ4TN2MD1AL1WI1

Southern Oregon Credit Service, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2025
17
+183.3% vs 2013
05101520 201320152016201720182019202020212022202320242025 17

Top States

State Complaints
OR 83
CA 9
WA 4
AZ 4
TN 2
MD 1
AL 1
WI 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 21
Written notification about debt 20
Communication tactics 10
False statements or representation 10
Incorrect information on your report 10
Disclosure verification of debt 9
Took or threatened to take negative or legal action 8
Cont'd attempts collect debt not owed 7
Threatened to contact someone or share information improperly 6
Taking/threatening an illegal action 2
Dealing with my lender or servicer 1
Incorrect information on credit report 1
Improper use of your report 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2013 6 100%
2015 5 100%
2016 10 100%
2017 12 100%
2018 4 100%
2019 12 100%
2020 7 100%
2021 10 100%
2022 7 100%
2023 11 100%
2024 6 100%
2025 17 100%

Source: CFPB Consumer Complaint Database

Southern Oregon Credit Service, Inc. filings cluster in one product

Southern Oregon Credit Service, Inc.'s 107 logged complaints stay concentrated: only 8 states show a filing. 43.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2025-12-04.

Southern Oregon Credit Service, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 98.1% with a written explanation. 0.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Southern Oregon Credit Service, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Southern Oregon Credit Service, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Southern Oregon Credit Service, Inc. (100% timely; 0.9% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration