CFPB · Narrative-heavy record
Direcmanagement, Inc.
107 CFPB complaints · 54.2% with narratives · top issue Attempts to collect debt not owed.
Direcmanagement, Inc.: 54.2% of 107 filings include consumer narratives. Timely 98.1% · relief 37.4% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- +400% filings 2014 to 2026
CFPB relief outcome brief
CCDB company direcmanagement-inc
37.4% relief · 98.1% timely · 107 filings · Debt collection
Same-product relief peers
Nearest relief peer: Credit Protection Association, L.P. (37.3% relief)
Direcmanagement, Inc. closes 37.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Direcmanagement, Inc.'s 107 filings include narrative text
54.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Direcmanagement, Inc. complaint mix by product
- Debt collection 72 67.3% – 40% relief
- Credit reporting, 23 21.5% – 39% relief
- Credit reporting 12 11.2% – 17% relief
How Direcmanagement, Inc.'s 107 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 72 |
| Credit reporting, credit repair services, or other personal consumer reports | 23 |
| Credit reporting or other personal consumer reports | 12 |
Concentrated filing states for Direcmanagement, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- AL
- 78.5% of this company's filings
Direcmanagement, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 5
- +400% vs 2014
Top States
| State | Complaints |
|---|---|
| AL | 84 |
| GA | 6 |
| MN | 4 |
| FL | 3 |
| MS | 2 |
| CO | 2 |
| LA | 1 |
| NC | 1 |
| TX | 1 |
| OH | 1 |
| MD | 1 |
| NJ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 31 |
| Incorrect information on your report | 15 |
| Written notification about debt | 15 |
| Problem with a credit reporting company's investigation into an existing problem | 11 |
| Took or threatened to take negative or legal action | 9 |
| False statements or representation | 8 |
| Problem with a company's investigation into an existing problem | 5 |
| Improper use of your report | 3 |
| Cont'd attempts collect debt not owed | 3 |
| Communication tactics | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Credit monitoring or identity theft protection services | 1 |
| Improper contact or sharing of info | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 1 | 100% |
| 2016 | 2 | 100% |
| 2017 | 10 | 100% |
| 2018 | 10 | 100% |
| 2019 | 3 | 100% |
| 2020 | 9 | 100% |
| 2021 | 14 | 100% |
| 2022 | 12 | 100% |
| 2023 | 13 | 100% |
| 2024 | 8 | 100% |
| 2025 | 19 | 89.5% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database
Direcmanagement, Inc.'s narrative-rich complaint ledger
Direcmanagement, Inc.'s 107 logged complaints stay concentrated: only 12 states show a filing. 54.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-18.
Direcmanagement, Inc. answers 98.1% of complaints inside the CFPB's tracked window and closes 62.6% with a written explanation. 37.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Direcmanagement, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Direcmanagement, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 107.
- Certified Credit Reporting, Inc. Δ 0 complaints · 0% relief 107complaints
- Credit World Services, Inc. Δ 0 complaints · 0% relief 107complaints
- Dream Center Education Holdings Δ 0 complaints · 20.6% relief 107complaints
- First Commonwealth Financial Corporation Δ 0 complaints · 7.5% relief 107complaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Direcmanagement, Inc. (98.1% timely; 37.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record