CFPB · Single-product concentration
Southeast Mortgage of Ga Inc
20 CFPB complaints · 70% in "Mortgage" · top issue Improper use of your report.
Southeast Mortgage of Ga Inc: 70% of 20 CFPB complaints sit in "Mortgage". Timely 75% · relief 20%. Allegations, not findings.
- Single-product concentration
- +100% filings 2015 to 2025
CFPB relief outcome brief
CCDB company southeast-mortgage-of-ga-inc
20% relief · 75% timely · 20 filings · Mortgage
Same-product relief peers
Nearest relief peer: Wells Fargo & Company (20.1% relief)
Southeast Mortgage of Ga Inc closes 20% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Southeast Mortgage of Ga Inc scores strongest on relief provided (93/100 percentile-benchmarked) and weakest on timely response (56/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
93 / 100 percentile-benchmarked
20% of complaints closed with relief to the consumer
Timely response
56 / 100 percentile-benchmarked
75% of complaints answered inside the CFPB 15-day window
Closed with explanation
63 / 100 percentile-benchmarked
80% of complaints closed with an explanation to the consumer
Most of Southeast Mortgage of Ga Inc's 20 filings include narrative text
65% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Southeast Mortgage of Ga Inc complaint mix by product
- Mortgage 14 70.0% – 14% relief
- Credit reporting 4 20.0% – 50% relief
- Bank account 1 5.0% – 0% relief
- Debt collection 1 5.0% – 0% relief
How Southeast Mortgage of Ga Inc's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 14 |
| Credit reporting or other personal consumer reports | 4 |
| Bank account or service | 1 |
| Debt collection | 1 |
Southeast Mortgage of Ga Inc rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 2
- +100% vs 2015
Top States
| State | Complaints |
|---|---|
| GA | 20 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 4 |
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Closing on a mortgage | 4 |
| Application, originator, mortgage broker | 3 |
| Incorrect information on your report | 1 |
| Account opening, closing, or management | 1 |
| Struggling to pay mortgage | 1 |
| Took or threatened to take negative or legal action | 1 |
| Trouble during payment process | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 2 | 0% |
| 2017 | 3 | 0% |
| 2018 | 3 | 100% |
| 2021 | 1 | 100% |
| 2022 | 1 | 100% |
| 2023 | 3 | 100% |
| 2024 | 4 | 100% |
| 2025 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Southeast Mortgage of Ga Inc filings cluster in one product
Southeast Mortgage of Ga Inc's 20 logged complaints stay concentrated: only 1 state shows a filing. 65% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2025-12-16.
Southeast Mortgage of Ga Inc answers 75% of complaints inside the CFPB's tracked window and closes 80% with a written explanation. 20% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Southeast Mortgage of Ga Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Southeast Mortgage of Ga Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 20.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 75%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Southeast Mortgage of Ga Inc (75% timely; 20% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration