CFPB · Single-product concentration

Sorensen Auto Plaza

1 CFPB complaints · 100% in "Credit reporting or other personal consumer reports" · top issue Improper use of your report.

1 CFPB complaints

Sorensen Auto Plaza: 100% of 1 CFPB complaints sit in "Credit reporting or other personal consumer reports". Timely 100% · relief 100%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2024 to 2024

CFPB relief outcome brief

CCDB company sorensen-auto-plaza

100% relief · 100% timely · 1 filings · Credit reporting or other personal consumer reports

Nearest relief peer: Transunion Intermediate Holdings, Inc. (58.9% relief)

Sorensen Auto Plaza (this)100%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Sorensen Auto Plaza and nearest filing-volume peers

Sorensen Auto Plaza closes 100% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Sorensen Auto Plaza has 1 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 100.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Sorensen Auto Plaza complaint mix by product

Total complaints: 1

Sorensen Auto Plaza complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 1 complaints (100.0%), resolution 100.0% Credit reporting 100.0%
  • Credit reporting 1 100.0% – 100% relief

How Sorensen Auto Plaza's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 1

Top States

State Complaints
GA 1

Top Issues

Issue Complaints
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2024 1 100%

Source: CFPB Consumer Complaint Database

Sorensen Auto Plaza filings cluster in one product

Sorensen Auto Plaza's 1 logged complaints stay concentrated: only 1 state shows a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2024 through 2024-05-16.

Sorensen Auto Plaza answers 100% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 100% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sorensen Auto Plaza.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Sorensen Auto Plaza: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Sorensen Auto Plaza (100% timely; 100% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration