CFPB · Single-product concentration

Sonnenschein Financial Services, Inc.

22 CFPB complaints · 100% in "Debt collection" · top issue Attempts to collect debt not owed.

22 CFPB complaints

Sonnenschein Financial Services, Inc.: 100% of 22 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +20% filings 2016 to 2021

CFPB relief outcome brief

CCDB company sonnenschein-financial-services-inc

0% relief · 100% timely · 22 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Sonnenschein FinancialServices, Inc. (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Sonnenschein Financial Services, Inc. and nearest filing-volume peers

Sonnenschein Financial Services, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Sonnenschein Financial Services, Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

55 /100 grade C

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

100 / 100 percentile-benchmarked

100% of complaints closed with an explanation to the consumer

Most of Sonnenschein Financial Services, Inc.'s 22 filings include narrative text

45.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Sonnenschein Financial Services, Inc. complaint mix by product

Total complaints: 22

Sonnenschein Financial Services, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 22 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 22 complaints (100.0%), resolution 0.0% Debt collection 100.0%
  • Debt collection 22 100.0% – 0% relief

How Sonnenschein Financial Services, Inc.'s 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 22

Concentrated filing states for Sonnenschein Financial Services, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
IL
86.4% of this company's filings
IL19FL1WI1IN1

Sonnenschein Financial Services, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2021
6
+20% vs 2016
02468 201620172018201920202021 6

Top States

State Complaints
IL 19
FL 1
WI 1
IN 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 7
Took or threatened to take negative or legal action 5
Disclosure verification of debt 3
Cont'd attempts collect debt not owed 3
Communication tactics 2
Written notification about debt 2

Yearly Trend

Year Complaints Timely
2016 5 100%
2017 2 100%
2018 5 100%
2019 3 100%
2020 1 100%
2021 6 100%

Source: CFPB Consumer Complaint Database

Sonnenschein Financial Services, Inc. filings cluster in one product

Sonnenschein Financial Services, Inc.'s 22 logged complaints stay concentrated: only 4 states show a filing. 45.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2021-11-18.

Sonnenschein Financial Services, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sonnenschein Financial Services, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Sonnenschein Financial Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Sonnenschein Financial Services, Inc. (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration