CFPB · Diversified product mix

Sokaogon Finance, Inc.

33 CFPB complaints · diversified mix (top product 33.3%) · top issue Charged fees or interest you didn't expect.

33 CFPB complaints

Sokaogon Finance, Inc.: top product "Payday loan, title loan, or personal loan" is only 33.3% of 33 - multi-bucket mix. Timely 93.9% · relief 27.3%. Allegations, not findings.

  • Diversified product mix
  • +300% filings 2014 to 2025

CFPB relief outcome brief

CCDB company sokaogon-finance-inc

27.3% relief · 93.9% timely · 33 filings · Payday loan, title loan, or personal loan

Nearest relief peer: Kilowatt Financial, LLC, a Spruce Finance Company (23.1% relief)

Sokaogon Finance, Inc. (this)27.3%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Sokaogon Finance, Inc. and nearest filing-volume peers

Sokaogon Finance, Inc. closes 27.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Sokaogon Finance, Inc. scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (50/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

84 /100 grade B

Relief provided

100 / 100 percentile-benchmarked

27.3% of complaints closed with relief to the consumer

Timely response

89 / 100 percentile-benchmarked

93.9% of complaints answered inside the CFPB 15-day window

Closed with explanation

50 / 100 percentile-benchmarked

72.7% of complaints closed with an explanation to the consumer

Most of Sokaogon Finance, Inc.'s 33 filings include narrative text

45.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 93.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 27.3%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Sokaogon Finance, Inc. complaint mix by product

Total complaints: 33

Sokaogon Finance, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 33 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 11 complaints (33.3%), resolution 45.5% Payday loan, 33.3% Payday loan: 8 complaints (24.2%), resolution 50.0% Payday loan 24.2% Debt collection: 6 complaints (18.2%), resolution 0.0% Debt collection 18.2% Payday loan,: 4 complaints (12.1%), resolution 0.0% Payday loan, 12.1% Consumer Loan: 4 complaints (12.1%), resolution 0.0% Consumer Loan 12.1%
  • Payday loan, 11 33.3% – 46% relief
  • Payday loan 8 24.2% – 50% relief
  • Debt collection 6 18.2% – 0% relief
  • Payday loan, 4 12.1% – 0% relief
  • Consumer Loan 4 12.1% – 0% relief

How Sokaogon Finance, Inc.'s 33 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, or personal loan 11
Payday loan 8
Debt collection 6
Payday loan, title loan, personal loan, or advance loan 4
Consumer Loan 4

Where Sokaogon Finance, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
18.2% of this company's filings
CA6FL6NV4OH2NM2AL2IN2OK1

Sokaogon Finance, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2025
4
+300% vs 2014
0246810 201420152016201720182019202020212025 4

Top States

State Complaints
CA 6
FL 6
NV 4
OH 2
NM 2
AL 2
IN 2
OK 1
MI 1
VA 1
MS 1
NJ 1
SD 1
HI 1
TN 1

Top Issues

Issue Complaints
Charged fees or interest you didn't expect 7
Struggling to pay your loan 6
Charged fees or interest I didn't expect 5
Managing the loan or lease 3
Can't contact lender 2
Improper contact or sharing of info 2
Communication tactics 2
Can't stop withdrawals from your bank account 2
False statements or representation 1
Problems when you are unable to pay 1
Disclosure verification of debt 1
Can't stop charges to bank account 1

Yearly Trend

Year Complaints Timely
2014 1 100%
2015 9 77.8%
2016 8 100%
2017 2 100%
2018 1 100%
2019 6 100%
2020 1 100%
2021 1 100%
2025 4 100%

Source: CFPB Consumer Complaint Database

Sokaogon Finance, Inc. spreads across product buckets

Sokaogon Finance, Inc.'s 33 logged complaints stay concentrated: only 15 states show a filing. 45.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2025-12-08.

Sokaogon Finance, Inc. answers 93.9% of complaints inside the CFPB's tracked window and closes 72.7% with a written explanation. 27.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Charged fees or interest you didn't expect."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sokaogon Finance, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Sokaogon Finance, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Sokaogon Finance, Inc. (93.9% timely; 27.3% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix