Total complaints
19
Filed since 2014
2026 data Public-data reference. official source
Sierra Credit Corp
19 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
19 consumer complaints filed with the CFPB
This profile shows Sierra Credit Corp's complaint history from CFPB public records. 19 consumers have filed complaints since 2014. The company has a 63.2% timely response rate and has provided relief in 15.8% of cases.
19
Total Complaints
63.2%
Timely Response
0%
Disputed
15.8%
Relief Provided
1
States Active
2014
Since
Timely response
63.2%
CFPB-tracked response window
Relief rate
15.8%
Closed with monetary or non-monetary relief
Timely response rate 63.2%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 15.8%
Industry median
Share closed with monetary or non-monetary relief.
Sierra Credit Corp complaint mix by product
- Credit reporting, 7 36.8% – 14% relief
- Debt collection 5 26.3% – 20% relief
- Vehicle loan 4 21.1% – 0% relief
- Consumer Loan 2 10.5% – 50% relief
- Credit reporting 1 5.3% – 0% relief
How Sierra Credit Corp's 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 7 |
| Debt collection | 5 |
| Vehicle loan or lease | 4 |
| Consumer Loan | 2 |
| Credit reporting or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 19 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 4 |
| Managing the loan or lease | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Improper use of your report | 2 |
| False statements or representation | 2 |
| Attempts to collect debt not owed | 2 |
| Problems at the end of the loan or lease | 1 |
| Getting a loan or lease | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 0% |
| 2016 | 2 | 50% |
| 2018 | 3 | 100% |
| 2019 | 1 | 100% |
| 2020 | 3 | 33.3% |
| 2021 | 1 | 0% |
| 2022 | 5 | 80% |
| 2023 | 1 | 100% |
| 2025 | 2 | 50% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Sierra Credit Corp
Sierra Credit Corp has accumulated 19 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 11 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2025-07-22, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Sierra Credit Corp reports a 63.2% timely-response rate and has closed 78.9% of cases with a written explanation to the consumer. 15.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Sierra Credit Corp: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Sierra Credit Corp have?
Sierra Credit Corp has received 19 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Sierra Credit Corp respond to complaints on time?
Sierra Credit Corp has a 63.2% timely response rate to CFPB complaints.
What is the most common complaint about Sierra Credit Corp?
The most common issue reported against Sierra Credit Corp is "Incorrect information on your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.
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