CFPB · Diversified product mix
Sierra Credit Corp
22 CFPB complaints · diversified mix (top product 31.8%) · top issue Incorrect information on your report.
Sierra Credit Corp: top product "Credit reporting, credit repair services, or other personal consumer reports" is only 31.8% of 22 - multi-bucket mix. Timely 68.2% · relief 13.6%. Allegations, not findings.
- Diversified product mix
- +100% filings 2014 to 2025
CFPB relief outcome brief
CCDB company sierra-credit-corp
13.6% relief · 68.2% timely · 22 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Progrexion Holdings, Inc. (12.7% relief)
Sierra Credit Corp closes 13.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Sierra Credit Corp scores strongest on closed with explanation (66/100 percentile-benchmarked) and weakest on timely response (44/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
64 / 100 percentile-benchmarked
13.6% of complaints closed with relief to the consumer
Timely response
44 / 100 percentile-benchmarked
68.2% of complaints answered inside the CFPB 15-day window
Closed with explanation
66 / 100 percentile-benchmarked
81.8% of complaints closed with an explanation to the consumer
Most of Sierra Credit Corp's 22 filings include narrative text
63.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Sierra Credit Corp complaint mix by product
- Credit reporting, 7 31.8% – 14% relief
- Vehicle loan 5 22.7% – 0% relief
- Debt collection 5 22.7% – 20% relief
- Credit reporting 2 9.1% – 0% relief
- Consumer Loan 2 9.1% – 50% relief
- Payday loan, 1 4.5% – 0% relief
How Sierra Credit Corp's 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 7 |
| Vehicle loan or lease | 5 |
| Debt collection | 5 |
| Credit reporting or other personal consumer reports | 2 |
| Consumer Loan | 2 |
| Payday loan, title loan, or personal loan | 1 |
Sierra Credit Corp rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 2
- +100% vs 2014
Top States
| State | Complaints |
|---|---|
| CA | 22 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 5 |
| Managing the loan or lease | 5 |
| False statements or representation | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Attempts to collect debt not owed | 2 |
| Improper use of your report | 2 |
| Getting a loan or lease | 1 |
| Communication tactics | 1 |
| Vehicle was repossessed or sold the vehicle | 1 |
| Problems at the end of the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 0% |
| 2016 | 2 | 50% |
| 2018 | 3 | 100% |
| 2019 | 1 | 100% |
| 2020 | 4 | 50% |
| 2021 | 1 | 0% |
| 2022 | 5 | 80% |
| 2023 | 3 | 100% |
| 2025 | 2 | 50% |
Source: CFPB Consumer Complaint Database
Sierra Credit Corp spreads across product buckets
Sierra Credit Corp's 22 logged complaints stay concentrated: only 1 state shows a filing. 63.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2025-07-22.
Sierra Credit Corp answers 68.2% of complaints inside the CFPB's tracked window and closes 81.8% with a written explanation. 13.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sierra Credit Corp.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Sierra Credit Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 22.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 68.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Sierra Credit Corp (68.2% timely; 13.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix