ShoulderTap Technologies, Inc. d/b/a Fizz
48 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
ShoulderTap Technologies, Inc. d/b/a Fizz complaint mix by product
- Credit card 22 45.8% – 0% relief
- Credit reporting 12 25.0% – 0% relief
- Debt collection 5 10.4% – 0% relief
- Checking or 4 8.3% – 0% relief
- Money transfer, 2 4.2% – 0% relief
- Debt or 2 4.2% – 0% relief
- Prepaid card 1 2.1% – 0% relief
How ShoulderTap Technologies, Inc. d/b/a Fizz's 48 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card | 22 |
| Credit reporting or other personal consumer reports | 12 |
| Debt collection | 5 |
| Checking or savings account | 4 |
| Money transfer, virtual currency, or money service | 2 |
| Debt or credit management | 2 |
| Prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 14 |
| TX | 8 |
| GA | 5 |
| PA | 3 |
| FL | 3 |
| NC | 2 |
| SC | 2 |
| MD | 2 |
| OR | 1 |
| OH | 1 |
| MI | 1 |
| AL | 1 |
| IN | 1 |
| CO | 1 |
| NV | 1 |
| NY | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 14 |
| Problem when making payments | 5 |
| Problem with a purchase shown on your statement | 4 |
| Other features, terms, or problems | 3 |
| Getting a credit card | 3 |
| Took or threatened to take negative or legal action | 3 |
| Struggling to pay your bill | 2 |
| Closing your account | 2 |
| Problem with a lender or other company charging your account | 2 |
| Closing an account | 1 |
| Communication tactics | 1 |
| Confusing or misleading advertising or marketing | 1 |
| Unauthorized withdrawals or charges | 1 |
| Confusing or missing disclosures | 1 |
| Problem with a purchase or transfer | 1 |
| Attempts to collect debt not owed | 1 |
| Unauthorized transactions or other transaction problem | 1 |
| Improper use of your report | 1 |
| Problem caused by your funds being low | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2025 | 18 | 100% |
| 2026 | 30 | 66.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About ShoulderTap Technologies, Inc. d/b/a Fizz
ShoulderTap Technologies, Inc. d/b/a Fizz's 48 logged complaints stay concentrated: only 17 states show a filing on record. Only 37.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2025 through 2026-06-10.
ShoulderTap Technologies, Inc. d/b/a Fizz answers 79.2% of complaints inside the CFPB's tracked window and closes 72.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about ShoulderTap Technologies, Inc. d/b/a Fizz.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does ShoulderTap Technologies, Inc. d/b/a Fizz have?
48, per the CFPB's public complaint count for this company (see the full breakdown above).
Does ShoulderTap Technologies, Inc. d/b/a Fizz respond to complaints on time?
79.2% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about ShoulderTap Technologies, Inc. d/b/a Fizz?
"Incorrect information on your report", filed under the "Credit card" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.