Total complaints
22
Filed since 2025
2026 data Public-data reference. official source
ShoulderTap Technologies, Inc. d/b/a Fizz
22 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
22 consumer complaints filed with the CFPB
This profile shows ShoulderTap Technologies, Inc. d/b/a Fizz's complaint history from CFPB public records. 22 consumers have filed complaints since 2025. The company has a 100% timely response rate and has provided relief in 0% of cases.
22
Total Complaints
100%
Timely Response
0%
Disputed
0%
Relief Provided
11
States Active
2025
Since
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
ShoulderTap Technologies, Inc. d/b/a Fizz complaint mix by product
- Credit card 11 50.0% – 0% relief
- Credit reporting 7 31.8% – 0% relief
- Debt collection 2 9.1% – 0% relief
- Checking or 1 4.5% – 0% relief
- Debt or 1 4.5% – 0% relief
How ShoulderTap Technologies, Inc. d/b/a Fizz's 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card | 11 |
| Credit reporting or other personal consumer reports | 7 |
| Debt collection | 2 |
| Checking or savings account | 1 |
| Debt or credit management | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 5 |
| CA | 4 |
| PA | 2 |
| SC | 2 |
| NC | 2 |
| GA | 2 |
| MI | 1 |
| NV | 1 |
| AL | 1 |
| CO | 1 |
| NY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 9 |
| Getting a credit card | 3 |
| Closing your account | 2 |
| Problem when making payments | 2 |
| Took or threatened to take negative or legal action | 1 |
| Problem with a purchase shown on your statement | 1 |
| Struggling to pay your bill | 1 |
| Problem with a lender or other company charging your account | 1 |
| Attempts to collect debt not owed | 1 |
| Unauthorized withdrawals or charges | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2025 | 12 | 100% |
| 2026 | 10 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About ShoulderTap Technologies, Inc. d/b/a Fizz
ShoulderTap Technologies, Inc. d/b/a Fizz has accumulated 22 consumer complaints in the CFPB public database, with filings active across 11 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2025, and the most recent logged activity is 2026-03-27, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, ShoulderTap Technologies, Inc. d/b/a Fizz reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit card", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ShoulderTap Technologies, Inc. d/b/a Fizz: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does ShoulderTap Technologies, Inc. d/b/a Fizz have?
ShoulderTap Technologies, Inc. d/b/a Fizz has received 22 consumer complaints filed with the Consumer Financial Protection Bureau.
Does ShoulderTap Technologies, Inc. d/b/a Fizz respond to complaints on time?
ShoulderTap Technologies, Inc. d/b/a Fizz has a 100% timely response rate to CFPB complaints.
What is the most common complaint about ShoulderTap Technologies, Inc. d/b/a Fizz?
The most common issue reported against ShoulderTap Technologies, Inc. d/b/a Fizz is "Incorrect information on your report" in the "Credit card" product category.
Read our methodology — how this data is sourced, computed, and verified.
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