CFPB · Mid-pack CFPB posture
ShoulderTap Technologies, Inc. d/b/a Fizz
48 CFPB complaints · 17 states · top issue Incorrect information on your report.
ShoulderTap Technologies, Inc. d/b/a Fizz has 48 consumer complaints in the CFPB public database. Timely response is 79.2%; 0% closed with relief; top product Credit card. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +66.7% filings 2025 to 2026
CFPB relief outcome brief
CCDB company shouldertap-technologies-inc-d-b-a-fizz
0% relief · 79.2% timely · 48 filings · Credit card
Same-product relief peers
Nearest relief peer: Continental Finance Company, LLC (0.4% relief)
ShoulderTap Technologies, Inc. d/b/a Fizz closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
ShoulderTap Technologies, Inc. d/b/a Fizz scores strongest on timely response (64/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
64 / 100 percentile-benchmarked
79.2% of complaints answered inside the CFPB 15-day window
Closed with explanation
50 / 100 percentile-benchmarked
72.9% of complaints closed with an explanation to the consumer
How 48 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
ShoulderTap Technologies, Inc. d/b/a Fizz complaint mix by product
- Credit card 22 45.8% – 0% relief
- Credit reporting 12 25.0% – 0% relief
- Debt collection 5 10.4% – 0% relief
- Checking or 4 8.3% – 0% relief
- Money transfer, 2 4.2% – 0% relief
- Debt or 2 4.2% – 0% relief
- Prepaid card 1 2.1% – 0% relief
How ShoulderTap Technologies, Inc. d/b/a Fizz's 48 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card | 22 |
| Credit reporting or other personal consumer reports | 12 |
| Debt collection | 5 |
| Checking or savings account | 4 |
| Money transfer, virtual currency, or money service | 2 |
| Debt or credit management | 2 |
| Prepaid card | 1 |
Where ShoulderTap Technologies, Inc. d/b/a Fizz complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 29.2% of this company's filings
ShoulderTap Technologies, Inc. d/b/a Fizz rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 30
- +66.7% vs 2025
Top States
| State | Complaints |
|---|---|
| CA | 14 |
| TX | 8 |
| GA | 5 |
| PA | 3 |
| FL | 3 |
| NC | 2 |
| SC | 2 |
| MD | 2 |
| OR | 1 |
| OH | 1 |
| MI | 1 |
| AL | 1 |
| IN | 1 |
| CO | 1 |
| NV | 1 |
| NY | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 14 |
| Problem when making payments | 5 |
| Problem with a purchase shown on your statement | 4 |
| Other features, terms, or problems | 3 |
| Getting a credit card | 3 |
| Took or threatened to take negative or legal action | 3 |
| Struggling to pay your bill | 2 |
| Closing your account | 2 |
| Problem with a lender or other company charging your account | 2 |
| Closing an account | 1 |
| Communication tactics | 1 |
| Confusing or misleading advertising or marketing | 1 |
| Unauthorized withdrawals or charges | 1 |
| Confusing or missing disclosures | 1 |
| Problem with a purchase or transfer | 1 |
| Attempts to collect debt not owed | 1 |
| Unauthorized transactions or other transaction problem | 1 |
| Improper use of your report | 1 |
| Problem caused by your funds being low | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2025 | 18 | 100% |
| 2026 | 30 | 66.7% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about ShoulderTap Technologies, Inc. d/b/a Fizz
ShoulderTap Technologies, Inc. d/b/a Fizz's 48 logged complaints stay concentrated: only 17 states show a filing. Only 37.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2025 through 2026-06-10.
ShoulderTap Technologies, Inc. d/b/a Fizz answers 79.2% of complaints inside the CFPB's tracked window and closes 72.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about ShoulderTap Technologies, Inc. d/b/a Fizz.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for ShoulderTap Technologies, Inc. d/b/a Fizz: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 48.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 79.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for ShoulderTap Technologies, Inc. d/b/a Fizz (79.2% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture