CFPB · Single-product concentration
Shea Mortgage Inc.
8 CFPB complaints · 87.5% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Shea Mortgage Inc.: 87.5% of 8 CFPB complaints sit in "Mortgage". Timely 25% · relief 0%. Allegations, not findings.
- Single-product concentration
- -50% filings 2015 to 2026
CFPB relief outcome brief
CCDB company shea-mortgage-inc
0% relief · 25% timely · 8 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Shea Mortgage Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Shea Mortgage Inc. has 8 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Shea Mortgage Inc. complaint mix by product
- Mortgage 7 87.5% – 0% relief
- Debt collection 1 12.5% – 0% relief
How Shea Mortgage Inc.'s 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 7 |
| Debt collection | 1 |
Where Shea Mortgage Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 37.5% of this company's filings
Shea Mortgage Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -50% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 3 |
| AZ | 2 |
| CO | 2 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Application, originator, mortgage broker | 2 |
| Disclosure verification of debt | 1 |
| Credit decision / Underwriting | 1 |
| Settlement process and costs | 1 |
| Unable to get your credit report or credit score | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 0% |
| 2016 | 3 | 33.3% |
| 2018 | 1 | 0% |
| 2020 | 1 | 100% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Shea Mortgage Inc. filings cluster in one product
Shea Mortgage Inc.'s 8 logged complaints stay concentrated: only 4 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-01-25.
Shea Mortgage Inc. answers 25% of complaints inside the CFPB's tracked window and closes 87.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Shea Mortgage Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Shea Mortgage Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 8.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 25%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Shea Mortgage Inc. (25% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration