2026 data Public-data reference. official source

SET Financial Corporation

40 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

40 consumer complaints filed with the CFPB

This profile shows SET Financial Corporation's complaint history from CFPB public records. 40 consumers have filed complaints since 2014. The company has a 97.5% timely response rate and has provided relief in 10% of cases.

40
Total Complaints
97.5%
Timely Response
2.5%
Disputed
10%
Relief Provided
10
States Active
2014
Since

Total complaints

40

Filed since 2014

Timely response

97.5%

CFPB-tracked response window

Relief rate

10%

Closed with monetary or non-monetary relief

Timely response rate 97.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 10.0%
Industry median

Share closed with monetary or non-monetary relief.

SET Financial Corporation complaint mix by product

Total complaints: 40

SET Financial Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 40 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 18 complaints (45.0%), resolution 0.0% Debt collection 45.0% Payday loan,: 7 complaints (17.5%), resolution 42.9% Payday loan, 17.5% Credit reporting: 6 complaints (15.0%), resolution 0.0% Credit reporting 15.0% Payday loan,: 3 complaints (7.5%), resolution 0.0% Payday loan, 7.5% Consumer Loan: 3 complaints (7.5%), resolution 33.3% Consumer Loan 7.5% Credit reporting,: 3 complaints (7.5%), resolution 0.0% Credit reporting, 7.5%
  • Debt collection 18 45.0% 0% relief
  • Payday loan, 7 17.5% 43% relief
  • Credit reporting 6 15.0% 0% relief
  • Payday loan, 3 7.5% 0% relief
  • Consumer Loan 3 7.5% 33% relief
  • Credit reporting, 3 7.5% 0% relief

How SET Financial Corporation's 40 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 18
Payday loan, title loan, or personal loan 7
Credit reporting or other personal consumer reports 6
Payday loan, title loan, personal loan, or advance loan 3
Consumer Loan 3
Credit reporting, credit repair services, or other personal consumer reports 3

Top States

State Complaints
SC 25
MO 6
GA 1
RI 1
TX 1
HI 1
CO 1
KY 1
TN 1
WA 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 8
Incorrect information on your report 6
Improper use of your report 6
Communication tactics 3
Written notification about debt 2
Took or threatened to take negative or legal action 2
Problem when making payments 2
Problems when you are unable to pay 2
Struggling to pay your loan 1
Received a loan you didn't apply for 1
Problem with a credit reporting company's investigation into an existing problem 1
Threatened to contact someone or share information improperly 1
Cont'd attempts collect debt not owed 1
Improper contact or sharing of info 1
Managing the loan or lease 1
Problem with the payoff process at the end of the loan 1
Charged fees or interest you didn't expect 1

Yearly Trend

Year Complaints Timely
2014 2 100%
2015 4 100%
2016 1 0%
2017 1 100%
2018 1 100%
2019 2 100%
2020 2 100%
2021 1 100%
2022 2 100%
2023 5 100%
2024 6 100%
2025 10 100%
2026 3 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About SET Financial Corporation

SET Financial Corporation has accumulated 40 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 12 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-02-04, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, SET Financial Corporation reports a 97.5% timely-response rate and has closed 80% of cases with a written explanation to the consumer. 10% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating SET Financial Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does SET Financial Corporation have?

SET Financial Corporation has received 40 consumer complaints filed with the Consumer Financial Protection Bureau.

Does SET Financial Corporation respond to complaints on time?

SET Financial Corporation has a 97.5% timely response rate to CFPB complaints.

What is the most common complaint about SET Financial Corporation?

The most common issue reported against SET Financial Corporation is "Attempts to collect debt not owed" in the "Debt collection" product category.

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