CFPB · Single-product concentration
Service Bureau, Inc.
19 CFPB complaints · 78.9% in "Debt collection" · top issue Disclosure verification of debt.
Service Bureau, Inc.: 78.9% of 19 CFPB complaints sit in "Debt collection". Timely 89.5% · relief 5.3%. Allegations, not findings.
- Single-product concentration
- -33.3% filings 2014 to 2021
CFPB relief outcome brief
CCDB company service-bureau-inc
5.3% relief · 89.5% timely · 19 filings · Debt collection
Same-product relief peers
Nearest relief peer: Mountain Land Collections, Inc. (5.3% relief)
Service Bureau, Inc. closes 5.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Service Bureau, Inc. scores strongest on closed with explanation (90/100 percentile-benchmarked) and weakest on relief provided (25/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
25 / 100 percentile-benchmarked
5.3% of complaints closed with relief to the consumer
Timely response
82 / 100 percentile-benchmarked
89.5% of complaints answered inside the CFPB 15-day window
Closed with explanation
90 / 100 percentile-benchmarked
94.7% of complaints closed with an explanation to the consumer
How 19 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Service Bureau, Inc. complaint mix by product
- Debt collection 15 78.9% – 0% relief
- Credit reporting, 3 15.8% – 33% relief
- Credit reporting 1 5.3% – 0% relief
How Service Bureau, Inc.'s 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 15 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit reporting | 1 |
Concentrated filing states for Service Bureau, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 78.9% of this company's filings
Service Bureau, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2021
- 2
- -33.3% vs 2014
Top States
| State | Complaints |
|---|---|
| TX | 15 |
| UT | 2 |
| CA | 1 |
| NM | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Disclosure verification of debt | 10 |
| Incorrect information on your report | 3 |
| Cont'd attempts collect debt not owed | 2 |
| Attempts to collect debt not owed | 2 |
| Incorrect information on credit report | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 33.3% |
| 2015 | 8 | 100% |
| 2016 | 1 | 100% |
| 2017 | 1 | 100% |
| 2018 | 2 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Service Bureau, Inc. filings cluster in one product
Service Bureau, Inc.'s 19 logged complaints stay concentrated: only 4 states show a filing. Only 21.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2021-09-20.
Service Bureau, Inc. answers 89.5% of complaints inside the CFPB's tracked window and closes 94.7% with a written explanation. 5.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Disclosure verification of debt."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Service Bureau, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Service Bureau, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 19.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 89.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Service Bureau, Inc. (89.5% timely; 5.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration