2026 data Public-data reference. official source

Second Alliance, Inc.

107 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

107 consumer complaints filed with the CFPB

This profile shows Second Alliance, Inc.'s complaint history from CFPB public records. 107 consumers have filed complaints since 2013. The company has a 99.1% timely response rate and has provided relief in 0.9% of cases.

107
Total Complaints
99.1%
Timely Response
0.9%
Disputed
0.9%
Relief Provided
23
States Active
2013
Since

Total complaints

107

Filed since 2013

Timely response

99.1%

CFPB-tracked response window

Relief rate

0.9%

Closed with monetary or non-monetary relief

Timely response rate 99.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.9%
Industry median

Share closed with monetary or non-monetary relief.

Second Alliance, Inc. complaint mix by product

Total complaints: 107

Second Alliance, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 107 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 84 complaints (78.5%), resolution 1.2% Debt collection 78.5% Credit reporting: 16 complaints (15.0%), resolution 0.0% Credit reporting 15.0% Student loan: 7 complaints (6.5%), resolution 0.0% Student loan 6.5%
  • Debt collection 84 78.5% 1% relief
  • Credit reporting 16 15.0% 0% relief
  • Student loan 7 6.5% 0% relief

How Second Alliance, Inc.'s 107 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 84
Credit reporting or other personal consumer reports 16
Student loan 7

Top States

State Complaints
CA 29
TX 13
FL 9
GA 8
IL 5
SC 4
OH 4
IN 4
MS 4
NY 4
NC 4
LA 2
PA 2
MI 2
AZ 2
MA 2
NJ 2
ID 1
MO 1
TN 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 37
False statements or representation 14
Written notification about debt 13
Incorrect information on your report 11
Took or threatened to take negative or legal action 9
Communication tactics 7
Improper use of your report 6
Struggling to repay your loan 2
Can't repay my loan 2
Electronic communications 2
Problem with a company's investigation into an existing problem 1
Disclosure verification of debt 1
Dealing with your lender or servicer 1
Cont'd attempts collect debt not owed 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 2 100%
2015 3 100%
2016 1 100%
2017 1 100%
2018 2 100%
2019 2 100%
2021 1 100%
2022 1 100%
2024 4 100%
2025 53 100%
2026 35 97.1%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Second Alliance, Inc.

Second Alliance, Inc. has accumulated 107 consumer complaints in the CFPB public database, with filings active across 23 U.S. states. Of those submissions, 16 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-29, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Second Alliance, Inc. reports a 99.1% timely-response rate and has closed 99.1% of cases with a written explanation to the consumer. 0.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Second Alliance, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Second Alliance, Inc. have?

Second Alliance, Inc. has received 107 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Second Alliance, Inc. respond to complaints on time?

Second Alliance, Inc. has a 99.1% timely response rate to CFPB complaints.

What is the most common complaint about Second Alliance, Inc.?

The most common issue reported against Second Alliance, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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