CFPB · Single-product concentration

Second Alliance, Inc.

146 CFPB complaints · 75.3% in "Debt collection" · top issue Attempts to collect debt not owed.

146 CFPB complaints

Second Alliance, Inc.: 75.3% of 146 CFPB complaints sit in "Debt collection". Timely 96.6% · relief 1.4%. Allegations, not findings.

  • Single-product concentration
  • +2900% filings 2013 to 2026

CFPB relief outcome brief

CCDB company second-alliance-inc

1.4% relief · 96.6% timely · 146 filings · Debt collection

Nearest relief peer: Linebarger Goggan Blair & Sampson LLP (1.4% relief)

Second Alliance, Inc. (this)1.4%Brightfunders, LLC4.1%Colorado Housing and Finance…0.7%National Principal Group, LLC0%Ballybunion Enterprises, Inc2%
Closed-with-relief % among Second Alliance, Inc. and nearest filing-volume peers

Second Alliance, Inc. closes 1.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 146 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 96.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.4%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Second Alliance, Inc. complaint mix by product

Total complaints: 146

Second Alliance, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 146 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 110 complaints (75.3%), resolution 0.9% Debt collection 75.3% Credit reporting: 28 complaints (19.2%), resolution 0.0% Credit reporting 19.2% Student loan: 7 complaints (4.8%), resolution 0.0% Credit reporting,: 1 complaints (0.7%), resolution 100.0%
  • Debt collection 110 75.3% 1% relief
  • Credit reporting 28 19.2% 0% relief
  • Student loan 7 4.8% 0% relief
  • Credit reporting, 1 0.7% 100% relief

How Second Alliance, Inc.'s 146 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 110
Credit reporting or other personal consumer reports 28
Student loan 7
Credit reporting, credit repair services, or other personal consumer reports 1

Where Second Alliance, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
20.5% of this company's filings
CA30TX21FL13GA10IL6MA6OH5NC5

Second Alliance, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
60
+2900% vs 2013
020406080 201320142015201620172018201920212022202420252026 60

Top States

State Complaints
CA 30
TX 21
FL 13
GA 10
IL 6
MA 6
OH 5
NC 5
IN 5
LA 5
MS 4
NY 4
SC 4
VA 3
MI 3
AZ 3
MD 3
NJ 3
TN 3
PA 3

Top Issues

Issue Complaints
Attempts to collect debt not owed 46
Incorrect information on your report 20
Written notification about debt 18
False statements or representation 18
Took or threatened to take negative or legal action 16
Communication tactics 8
Improper use of your report 8
Problem with a company's investigation into an existing problem 3
Struggling to repay your loan 2
Electronic communications 2
Can't repay my loan 2
Dealing with your lender or servicer 1
Cont'd attempts collect debt not owed 1
Disclosure verification of debt 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 2 100%
2015 3 100%
2016 1 100%
2017 1 100%
2018 2 100%
2019 2 100%
2021 1 100%
2022 2 100%
2024 4 100%
2025 66 100%
2026 60 91.7%

Source: CFPB Consumer Complaint Database

Second Alliance, Inc. filings cluster in one product

Second Alliance, Inc.'s 146 logged complaints stay concentrated: only 26 states show a filing. Only 24% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-09.

Second Alliance, Inc. answers 96.6% of complaints inside the CFPB's tracked window and closes 98.6% with a written explanation. 1.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Second Alliance, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Second Alliance, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Second Alliance, Inc. (96.6% timely; 1.4% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration