CFPB · Single-product concentration

Brightfunders, LLC

146 CFPB complaints · 95.9% in "Mortgage" · top issue Trouble during payment process.

146 CFPB complaints

Brightfunders, LLC: 95.9% of 146 CFPB complaints sit in "Mortgage". Timely 95.2% · relief 4.1%. Allegations, not findings.

  • Single-product concentration
  • +700% filings 2014 to 2026

CFPB relief outcome brief

CCDB company brightfunders-llc

4.1% relief · 95.2% timely · 146 filings · Mortgage

Nearest relief peer: Mortgage Lenders Investment Trading Corp (3.9% relief)

Brightfunders, LLC (this)4.1%Colorado Housing and Finance…0.7%National Principal Group, LLC0%Second Alliance, Inc.1.4%Ballybunion Enterprises, Inc2%
Closed-with-relief % among Brightfunders, LLC and nearest filing-volume peers

Brightfunders, LLC closes 4.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Brightfunders, LLC's 146 filings include narrative text

63% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 95.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Brightfunders, LLC complaint mix by product

Total complaints: 146

Brightfunders, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 146 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 140 complaints (95.9%), resolution 4.3% Mortgage 95.9% Credit reporting,: 4 complaints (2.7%), resolution 0.0% Credit reporting: 1 complaints (0.7%), resolution 0.0% Debt collection: 1 complaints (0.7%), resolution 0.0%
  • Mortgage 140 95.9% 4% relief
  • Credit reporting, 4 2.7% 0% relief
  • Credit reporting 1 0.7% 0% relief
  • Debt collection 1 0.7% 0% relief

How Brightfunders, LLC's 146 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 140
Credit reporting, credit repair services, or other personal consumer reports 4
Credit reporting or other personal consumer reports 1
Debt collection 1

Where Brightfunders, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
OH
13% of this company's filings
OH19MD14NC13TX10GA9VA9CA9FL9

Brightfunders, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
8
+700% vs 2014
010203040 2014201620182020202220242026 8

Top States

State Complaints
OH 19
MD 14
NC 13
TX 10
GA 9
VA 9
CA 9
FL 9
SC 5
TN 5
LA 5
PA 4
MN 4
NJ 4
IL 4
CO 3
AZ 3
MO 2
WA 2
DE 2

Top Issues

Issue Complaints
Trouble during payment process 49
Applying for a mortgage or refinancing an existing mortgage 44
Closing on a mortgage 30
Incorrect information on your report 7
Struggling to pay mortgage 5
Application, originator, mortgage broker 3
Credit decision / Underwriting 3
Improper use of your report 2
Attempts to collect debt not owed 1
Loan modification,collection,foreclosure 1
Loan servicing, payments, escrow account 1

Yearly Trend

Year Complaints Timely
2014 1 100%
2015 4 50%
2016 2 100%
2017 5 80%
2018 6 100%
2019 2 100%
2020 3 100%
2021 38 100%
2022 38 100%
2023 21 95.2%
2024 8 87.5%
2025 10 90%
2026 8 87.5%

Source: CFPB Consumer Complaint Database

Brightfunders, LLC filings cluster in one product

Brightfunders, LLC's 146 logged complaints stay concentrated: only 28 states show a filing. 63% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-19.

Brightfunders, LLC answers 95.2% of complaints inside the CFPB's tracked window and closes 94.5% with a written explanation. 4.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Brightfunders, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Brightfunders, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Brightfunders, LLC (95.2% timely; 4.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration