CFPB · Diversified product mix

San Diego County Credit Union

241 CFPB complaints · diversified mix (top product 31.1%) · top issue Incorrect information on your report.

241 CFPB complaints

San Diego County Credit Union: top product "Checking or savings account" is only 31.1% of 241 - multi-bucket mix. Timely 100% · relief 12%. Allegations, not findings.

  • Diversified product mix
  • +21.6% filings 2022 to 2026

CFPB relief outcome brief

CCDB company san-diego-county-credit-union

12% relief · 100% timely · 241 filings · Checking or savings account

Nearest relief peer: United Bankshares, Inc. (12.1% relief)

San Diego County Credit Unio…12%First Financial Resources, I…0%National Business Factors0.8%Central States Recovery, Inc.0%Collins Asset Group, LLC4.5%
Closed-with-relief % among San Diego County Credit Union and nearest filing-volume peers

San Diego County Credit Union closes 12% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 241 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 12.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

San Diego County Credit Union complaint mix by product

Total complaints: 241

San Diego County Credit Union complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 241 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 75 complaints (32.8%), resolution 14.7% Checking or 32.8% Credit reporting: 65 complaints (28.4%), resolution 15.4% Credit reporting 28.4% Debt collection: 34 complaints (14.8%), resolution 2.9% Debt collection 14.8% Credit reporting,: 20 complaints (8.7%), resolution 5.0% Credit reporting, 8.7% Vehicle loan: 18 complaints (7.9%), resolution 5.6% Vehicle loan 7.9% Mortgage: 10 complaints (4.4%), resolution 20.0% Money transfer,: 7 complaints (3.1%), resolution 0.0%
  • Checking or 75 32.8% 15% relief
  • Credit reporting 65 28.4% 15% relief
  • Debt collection 34 14.8% 3% relief
  • Credit reporting, 20 8.7% 5% relief
  • Vehicle loan 18 7.9% 6% relief
  • Mortgage 10 4.4% 20% relief
  • Money transfer, 7 3.1% 0% relief

How San Diego County Credit Union's 241 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 75
Credit reporting or other personal consumer reports 65
Debt collection 34
Credit reporting, credit repair services, or other personal consumer reports 20
Vehicle loan or lease 18
Mortgage 10
Money transfer, virtual currency, or money service 7
Credit card 6
Payday loan, title loan, personal loan, or advance loan 3
Credit card or prepaid card 2
Debt or credit management 1

Concentrated filing states for San Diego County Credit Union

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
86.3% of this company's filings
CA208FL6SC4NC3NY3CO3GA2IN2

San Diego County Credit Union rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
45
+21.6% vs 2022
20406080100 20222023202420252026 45

Top States

State Complaints
CA 208
FL 6
SC 4
NC 3
NY 3
CO 3
GA 2
IN 2
HI 1
TN 1
NV 1
NE 1
MN 1
TX 1
NJ 1
NM 1

Top Issues

Issue Complaints
Incorrect information on your report 42
Managing an account 33
Problem with a company's investigation into an existing problem 27
Improper use of your report 18
Took or threatened to take negative or legal action 15
Problem caused by your funds being low 14
Attempts to collect debt not owed 14
Problem with a lender or other company charging your account 11
Managing the loan or lease 7
Closing an account 7
Fraud or scam 7
Problem with a purchase shown on your statement 5
Opening an account 4
Written notification about debt 4
Problem with a credit reporting company's investigation into an existing problem 4
Trouble during payment process 3
Repossession 3
Closing on a mortgage 2
Getting a loan or lease 2
Struggling to pay mortgage 2

Yearly Trend

Year Complaints Timely
2022 37 100%
2023 29 100%
2024 51 100%
2025 79 100%
2026 45 100%

Source: CFPB Consumer Complaint Database

San Diego County Credit Union spreads across product buckets

San Diego County Credit Union's 241 logged complaints stay concentrated: only 16 states show a filing. Only 39.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2022 through 2026-06-04.

San Diego County Credit Union answers 100% of complaints inside the CFPB's tracked window and closes 88% with a written explanation. 12% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about San Diego County Credit Union.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for San Diego County Credit Union: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for San Diego County Credit Union (100% timely; 12% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix