CFPB · Single-product concentration
Central States Recovery, Inc.
242 CFPB complaints · 83.5% in "Debt collection" · top issue Attempts to collect debt not owed.
Central States Recovery, Inc.: 83.5% of 242 CFPB complaints sit in "Debt collection". Timely 99.2% · relief 0%. Allegations, not findings.
- Single-product concentration
- +950% filings 2013 to 2026
CFPB relief outcome brief
CCDB company central-states-recovery-inc
0% relief · 99.2% timely · 242 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Central States Recovery, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Central States Recovery, Inc.'s 242 filings include narrative text
45.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Central States Recovery, Inc. complaint mix by product
- Debt collection 202 83.5% – 0% relief
- Credit reporting, 32 13.2% – 0% relief
- Credit reporting 5 2.1% – 0% relief
- Debt or 1 0.4% – 0% relief
- Credit reporting 1 0.4% – 0% relief
- Student loan 1 0.4% – 0% relief
How Central States Recovery, Inc.'s 242 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 202 |
| Credit reporting, credit repair services, or other personal consumer reports | 32 |
| Credit reporting or other personal consumer reports | 5 |
| Debt or credit management | 1 |
| Credit reporting | 1 |
| Student loan | 1 |
Concentrated filing states for Central States Recovery, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- KS
- 51.2% of this company's filings
Central States Recovery, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 21
- +950% vs 2013
Top States
| State | Complaints |
|---|---|
| KS | 124 |
| MO | 42 |
| OK | 27 |
| TX | 10 |
| CO | 4 |
| AZ | 3 |
| FL | 3 |
| TN | 2 |
| AR | 2 |
| GA | 2 |
| NV | 2 |
| VA | 2 |
| MA | 2 |
| NM | 1 |
| SC | 1 |
| NC | 1 |
| LA | 1 |
| AL | 1 |
| WY | 1 |
| NE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 69 |
| Written notification about debt | 40 |
| False statements or representation | 24 |
| Communication tactics | 17 |
| Disclosure verification of debt | 17 |
| Problem with a credit reporting company's investigation into an existing problem | 17 |
| Cont'd attempts collect debt not owed | 15 |
| Incorrect information on your report | 12 |
| Took or threatened to take negative or legal action | 11 |
| Threatened to contact someone or share information improperly | 5 |
| Improper use of your report | 4 |
| Problem with a company's investigation into an existing problem | 3 |
| Taking/threatening an illegal action | 2 |
| Electronic communications | 1 |
| Charged upfront or unexpected fees | 1 |
| Incorrect information on credit report | 1 |
| Improper contact or sharing of info | 1 |
| Dealing with your lender or servicer | 1 |
| Unable to get your credit report or credit score | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 0% |
| 2014 | 6 | 100% |
| 2015 | 12 | 100% |
| 2016 | 11 | 100% |
| 2017 | 25 | 100% |
| 2018 | 31 | 100% |
| 2019 | 20 | 100% |
| 2020 | 13 | 100% |
| 2021 | 30 | 100% |
| 2022 | 19 | 100% |
| 2023 | 8 | 100% |
| 2024 | 12 | 100% |
| 2025 | 32 | 100% |
| 2026 | 21 | 100% |
Source: CFPB Consumer Complaint Database
Central States Recovery, Inc. filings cluster in one product
Central States Recovery, Inc.'s 242 logged complaints stay concentrated: only 28 states show a filing. 45.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-24.
Central States Recovery, Inc. answers 99.2% of complaints inside the CFPB's tracked window and closes 86% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Central States Recovery, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Central States Recovery, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 242.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Central States Recovery, Inc. (99.2% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration