Central States Recovery, Inc.
242 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Central States Recovery, Inc. complaint mix by product
- Debt collection 202 83.5% – 0% relief
- Credit reporting, 32 13.2% – 0% relief
- Credit reporting 5 2.1% – 0% relief
- Debt or 1 0.4% – 0% relief
- Credit reporting 1 0.4% – 0% relief
- Student loan 1 0.4% – 0% relief
How Central States Recovery, Inc.'s 242 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 202 |
| Credit reporting, credit repair services, or other personal consumer reports | 32 |
| Credit reporting or other personal consumer reports | 5 |
| Debt or credit management | 1 |
| Credit reporting | 1 |
| Student loan | 1 |
Top States
| State | Complaints |
|---|---|
| KS | 124 |
| MO | 42 |
| OK | 27 |
| TX | 10 |
| CO | 4 |
| AZ | 3 |
| FL | 3 |
| TN | 2 |
| AR | 2 |
| GA | 2 |
| NV | 2 |
| VA | 2 |
| MA | 2 |
| NM | 1 |
| SC | 1 |
| NC | 1 |
| LA | 1 |
| AL | 1 |
| WY | 1 |
| NE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 69 |
| Written notification about debt | 40 |
| False statements or representation | 24 |
| Communication tactics | 17 |
| Disclosure verification of debt | 17 |
| Problem with a credit reporting company's investigation into an existing problem | 17 |
| Cont'd attempts collect debt not owed | 15 |
| Incorrect information on your report | 12 |
| Took or threatened to take negative or legal action | 11 |
| Threatened to contact someone or share information improperly | 5 |
| Improper use of your report | 4 |
| Problem with a company's investigation into an existing problem | 3 |
| Taking/threatening an illegal action | 2 |
| Electronic communications | 1 |
| Charged upfront or unexpected fees | 1 |
| Incorrect information on credit report | 1 |
| Improper contact or sharing of info | 1 |
| Dealing with your lender or servicer | 1 |
| Unable to get your credit report or credit score | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 0% |
| 2014 | 6 | 100% |
| 2015 | 12 | 100% |
| 2016 | 11 | 100% |
| 2017 | 25 | 100% |
| 2018 | 31 | 100% |
| 2019 | 20 | 100% |
| 2020 | 13 | 100% |
| 2021 | 30 | 100% |
| 2022 | 19 | 100% |
| 2023 | 8 | 100% |
| 2024 | 12 | 100% |
| 2025 | 32 | 100% |
| 2026 | 21 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Central States Recovery, Inc.
Central States Recovery, Inc.'s 242 logged complaints stay concentrated: only 28 states show a filing on record. 45.9% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-06-24.
Central States Recovery, Inc. answers 99.2% of complaints inside the CFPB's tracked window and closes 86% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Central States Recovery, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Central States Recovery, Inc. have?
242, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Central States Recovery, Inc. respond to complaints on time?
99.2% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Central States Recovery, Inc.?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.