2026 data Public-data reference Official source

Safetrust Mortgage, LLC

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1
Total Complaints
100%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
2025
Since

Data updated June 2026

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Safetrust Mortgage, LLC complaint mix by product

Total complaints: 1

Safetrust Mortgage, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 1 complaints (100.0%), resolution 0.0% Credit reporting 100.0%
  • Credit reporting 1 100.0% 0% relief

How Safetrust Mortgage, LLC's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 1

Top States

State Complaints
IL 1

Top Issues

Issue Complaints
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2025 1 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Safetrust Mortgage, LLC

Safetrust Mortgage, LLC's 1 logged complaints stay concentrated: only 1 state shows a filing on record. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2025 through 2025-05-01.

Safetrust Mortgage, LLC answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Safetrust Mortgage, LLC.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Safetrust Mortgage, LLC have?

1, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Safetrust Mortgage, LLC respond to complaints on time?

100% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Safetrust Mortgage, LLC?

"Improper use of your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.