Credit Bureau of Napa County, Inc.
223 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Credit Bureau of Napa County, Inc. complaint mix by product
- Debt collection 214 96.0% – 1% relief
- Credit reporting, 3 1.3% – 0% relief
- Credit card 2 0.9% – 0% relief
- Consumer Loan 2 0.9% – 0% relief
- Credit reporting 1 0.4% – 0% relief
- Money transfer, 1 0.4% – 0% relief
How Credit Bureau of Napa County, Inc.'s 223 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 214 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit card | 2 |
| Consumer Loan | 2 |
| Credit reporting | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| NY | 48 |
| NJ | 23 |
| CA | 19 |
| FL | 17 |
| PA | 15 |
| MA | 8 |
| VA | 7 |
| OH | 7 |
| WA | 6 |
| MD | 6 |
| IL | 6 |
| OR | 6 |
| NC | 5 |
| CO | 5 |
| GA | 5 |
| TX | 5 |
| TN | 4 |
| MI | 3 |
| IN | 3 |
| LA | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 92 |
| Disclosure verification of debt | 38 |
| Communication tactics | 29 |
| Attempts to collect debt not owed | 23 |
| False statements or representation | 14 |
| Written notification about debt | 9 |
| Improper contact or sharing of info | 6 |
| Took or threatened to take negative or legal action | 3 |
| Incorrect information on your report | 2 |
| Billing disputes | 2 |
| Incorrect information on credit report | 1 |
| Problems when you are unable to pay | 1 |
| Managing the loan or lease | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Unauthorized transactions or other transaction problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 19 | 84.2% |
| 2014 | 57 | 96.5% |
| 2015 | 52 | 84.6% |
| 2016 | 39 | 92.3% |
| 2017 | 14 | 100% |
| 2018 | 14 | 100% |
| 2019 | 8 | 50% |
| 2020 | 3 | 100% |
| 2021 | 2 | 100% |
| 2022 | 2 | 100% |
| 2023 | 8 | 100% |
| 2024 | 2 | 50% |
| 2025 | 2 | 100% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Credit Bureau of Napa County, Inc.
Credit Bureau of Napa County, Inc.'s 223 logged complaints stay concentrated: only 34 states show a filing on record. Only 27.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-02-02.
Credit Bureau of Napa County, Inc. answers 90.1% of complaints inside the CFPB's tracked window and closes 84.8% with a written explanation. 0.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credit Bureau of Napa County, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Credit Bureau of Napa County, Inc. have?
223, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Credit Bureau of Napa County, Inc. respond to complaints on time?
90.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Credit Bureau of Napa County, Inc.?
"Cont'd attempts collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.