CFPB · Single-product concentration
Credit Bureau of Napa County, Inc.
223 CFPB complaints · 96% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
Credit Bureau of Napa County, Inc.: 96% of 223 CFPB complaints sit in "Debt collection". Timely 90.1% · relief 0.9%. Allegations, not findings.
- Single-product concentration
- -94.7% filings 2013 to 2026
CFPB relief outcome brief
CCDB company credit-bureau-of-napa-county-inc
0.9% relief · 90.1% timely · 223 filings · Debt collection
Same-product relief peers
Nearest relief peer: Sunrise Credit Services, Inc (0.9% relief)
Credit Bureau of Napa County, Inc. closes 0.9% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 223 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Credit Bureau of Napa County, Inc. complaint mix by product
- Debt collection 214 96.0% – 1% relief
- Credit reporting, 3 1.3% – 0% relief
- Credit card 2 0.9% – 0% relief
- Consumer Loan 2 0.9% – 0% relief
- Credit reporting 1 0.4% – 0% relief
- Money transfer, 1 0.4% – 0% relief
How Credit Bureau of Napa County, Inc.'s 223 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 214 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit card | 2 |
| Consumer Loan | 2 |
| Credit reporting | 1 |
| Money transfer, virtual currency, or money service | 1 |
Where Credit Bureau of Napa County, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 21.5% of this company's filings
Credit Bureau of Napa County, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -94.7% vs 2013
Top States
| State | Complaints |
|---|---|
| NY | 48 |
| NJ | 23 |
| CA | 19 |
| FL | 17 |
| PA | 15 |
| MA | 8 |
| VA | 7 |
| OH | 7 |
| WA | 6 |
| MD | 6 |
| IL | 6 |
| OR | 6 |
| NC | 5 |
| CO | 5 |
| GA | 5 |
| TX | 5 |
| TN | 4 |
| MI | 3 |
| IN | 3 |
| LA | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 92 |
| Disclosure verification of debt | 38 |
| Communication tactics | 29 |
| Attempts to collect debt not owed | 23 |
| False statements or representation | 14 |
| Written notification about debt | 9 |
| Improper contact or sharing of info | 6 |
| Took or threatened to take negative or legal action | 3 |
| Incorrect information on your report | 2 |
| Billing disputes | 2 |
| Incorrect information on credit report | 1 |
| Problems when you are unable to pay | 1 |
| Managing the loan or lease | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Unauthorized transactions or other transaction problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 19 | 84.2% |
| 2014 | 57 | 96.5% |
| 2015 | 52 | 84.6% |
| 2016 | 39 | 92.3% |
| 2017 | 14 | 100% |
| 2018 | 14 | 100% |
| 2019 | 8 | 50% |
| 2020 | 3 | 100% |
| 2021 | 2 | 100% |
| 2022 | 2 | 100% |
| 2023 | 8 | 100% |
| 2024 | 2 | 50% |
| 2025 | 2 | 100% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Credit Bureau of Napa County, Inc. filings cluster in one product
Credit Bureau of Napa County, Inc.'s 223 logged complaints stay concentrated: only 34 states show a filing. Only 27.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-02-02.
Credit Bureau of Napa County, Inc. answers 90.1% of complaints inside the CFPB's tracked window and closes 84.8% with a written explanation. 0.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credit Bureau of Napa County, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Credit Bureau of Napa County, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 223.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Credit Bureau of Napa County, Inc. (90.1% timely; 0.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration