CFPB · Narrative-heavy record
ROAD Auto Finance, LLC
24 CFPB complaints · 45.8% with narratives · top issue Improper use of your report.
ROAD Auto Finance, LLC: 45.8% of 24 filings include consumer narratives. Timely 100% · relief 0% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- +400% filings 2022 to 2026
CFPB relief outcome brief
CCDB company road-auto-finance-llc
0% relief · 100% timely · 24 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
ROAD Auto Finance, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of ROAD Auto Finance, LLC's 24 filings include narrative text
45.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
ROAD Auto Finance, LLC complaint mix by product
- Credit reporting 13 54.2% – 0% relief
- Vehicle loan 6 25.0% – 0% relief
- Debt collection 4 16.7% – 0% relief
- Credit reporting, 1 4.2% – 0% relief
How ROAD Auto Finance, LLC's 24 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 13 |
| Vehicle loan or lease | 6 |
| Debt collection | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for ROAD Auto Finance, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 45.8% of this company's filings
ROAD Auto Finance, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 5
- +400% vs 2022
Top States
| State | Complaints |
|---|---|
| GA | 11 |
| NC | 5 |
| FL | 5 |
| TX | 1 |
| MS | 1 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 10 |
| Took or threatened to take negative or legal action | 3 |
| Incorrect information on your report | 2 |
| Getting a loan or lease | 2 |
| Problems at the end of the loan or lease | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Attempts to collect debt not owed | 1 |
| Managing the loan or lease | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 1 | 100% |
| 2023 | 9 | 100% |
| 2024 | 4 | 100% |
| 2025 | 5 | 100% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database
ROAD Auto Finance, LLC's narrative-rich complaint ledger
ROAD Auto Finance, LLC's 24 logged complaints stay concentrated: only 6 states show a filing. 45.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2022 through 2026-06-23.
ROAD Auto Finance, LLC answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about ROAD Auto Finance, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for ROAD Auto Finance, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 24.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for ROAD Auto Finance, LLC (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record