Total complaints
5
Filed since 2017
2026 data Public-data reference. official source
Rivertown Credit LLC
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows Rivertown Credit LLC's complaint history from CFPB public records. 5 consumers have filed complaints since 2017. The company has a 40% timely response rate and has provided relief in 20% of cases.
5
Total Complaints
40%
Timely Response
0%
Disputed
20%
Relief Provided
1
States Active
2017
Since
Timely response
40%
CFPB-tracked response window
Relief rate
20%
Closed with monetary or non-monetary relief
Timely response rate 40.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 20.0%
Industry median
Share closed with monetary or non-monetary relief.
Rivertown Credit LLC complaint mix by product
- Payday loan, 2 40.0% – 50% relief
- Credit reporting, 1 20.0% – 0% relief
- Consumer Loan 1 20.0% – 0% relief
- Debt collection 1 20.0% – 0% relief
How Rivertown Credit LLC's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Consumer Loan | 1 |
| Debt collection | 1 |
Top States
| State | Complaints |
|---|---|
| SC | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem when making payments | 1 |
| Incorrect information on your report | 1 |
| Struggling to pay your loan | 1 |
| Problems when you are unable to pay | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2022 | 1 | 100% |
| 2025 | 2 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Rivertown Credit LLC
Rivertown Credit LLC has accumulated 5 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2026-02-28, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Rivertown Credit LLC reports a 40% timely-response rate and has closed 40% of cases with a written explanation to the consumer. 20% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, personal loan, or advance loan", and the single most common underlying issue is "Problem when making payments".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Rivertown Credit LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Rivertown Credit LLC have?
Rivertown Credit LLC has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Rivertown Credit LLC respond to complaints on time?
Rivertown Credit LLC has a 40% timely response rate to CFPB complaints.
What is the most common complaint about Rivertown Credit LLC?
The most common issue reported against Rivertown Credit LLC is "Problem when making payments" in the "Payday loan, title loan, personal loan, or advance loan" product category.
Read our methodology — how this data is sourced, computed, and verified.
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