CFPB · Single-product concentration

Right Start Mortgage, Inc.

17 CFPB complaints · 94.1% in "Mortgage" · top issue Trouble during payment process.

17 CFPB complaints

Right Start Mortgage, Inc.: 94.1% of 17 CFPB complaints sit in "Mortgage". Timely 41.2% · relief 17.6%. Allegations, not findings.

  • Single-product concentration
  • -50% filings 2015 to 2025

CFPB relief outcome brief

CCDB company right-start-mortgage-inc

17.6% relief · 41.2% timely · 17 filings · Mortgage

Nearest relief peer: Bancorpsouth Bank (17.5% relief)

Right Start Mortgage, Inc. (…17.6%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Right Start Mortgage, Inc. and nearest filing-volume peers

Right Start Mortgage, Inc. closes 17.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Right Start Mortgage, Inc.'s 17 filings include narrative text

47.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 41.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 17.6%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Right Start Mortgage, Inc. complaint mix by product

Total complaints: 17

Right Start Mortgage, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 17 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 16 complaints (94.1%), resolution 18.8% Mortgage 94.1% Credit reporting,: 1 complaints (5.9%), resolution 0.0%
  • Mortgage 16 94.1% 19% relief
  • Credit reporting, 1 5.9% 0% relief

How Right Start Mortgage, Inc.'s 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 16
Credit reporting, credit repair services, or other personal consumer reports 1

Concentrated filing states for Right Start Mortgage, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
76.5% of this company's filings
CA13AZ2FL1TX1

Right Start Mortgage, Inc. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2025
1
-50% vs 2015
0.511.522.533.5 201520162017201820202021202220232025 1

Top States

State Complaints
CA 13
AZ 2
FL 1
TX 1

Top Issues

Issue Complaints
Trouble during payment process 6
Struggling to pay mortgage 3
Closing on a mortgage 2
Loan servicing, payments, escrow account 2
Applying for a mortgage or refinancing an existing mortgage 2
Application, originator, mortgage broker 1
Incorrect information on your report 1

Yearly Trend

Year Complaints Timely
2015 2 50%
2016 1 0%
2017 1 100%
2018 2 50%
2020 3 33.3%
2021 3 33.3%
2022 3 33.3%
2023 1 100%
2025 1 0%

Source: CFPB Consumer Complaint Database

Right Start Mortgage, Inc. filings cluster in one product

Right Start Mortgage, Inc.'s 17 logged complaints stay concentrated: only 4 states show a filing. 47.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2025-12-23.

Right Start Mortgage, Inc. answers 41.2% of complaints inside the CFPB's tracked window and closes 76.5% with a written explanation. 17.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Right Start Mortgage, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Right Start Mortgage, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Right Start Mortgage, Inc. (41.2% timely; 17.6% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration