Total complaints
411
Filed since 2013
2026 data Public-data reference. official source
California Business Bureau, Inc.
411 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
411 consumer complaints filed with the CFPB
This profile shows California Business Bureau, Inc.'s complaint history from CFPB public records. 411 consumers have filed complaints since 2013. The company has a 89.1% timely response rate and has provided relief in 0.5% of cases.
411
Total Complaints
89.1%
Timely Response
8%
Disputed
0.5%
Relief Provided
20
States Active
2013
Since
Timely response
89.1%
CFPB-tracked response window
Relief rate
0.5%
Closed with monetary or non-monetary relief
Timely response rate 89.1%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.5%
Industry median
Share closed with monetary or non-monetary relief.
California Business Bureau, Inc. complaint mix by product
- Debt collection 340 82.9% – 1% relief
- Credit reporting, 49 12.0% – 0% relief
- Credit reporting 16 3.9% – 0% relief
- Credit reporting 2 0.5% – 0% relief
- Bank account 1 0.2% – 0% relief
- Vehicle loan 1 0.2% – 0% relief
- Debt or 1 0.2% – 0% relief
How California Business Bureau, Inc.'s 411 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 340 |
| Credit reporting, credit repair services, or other personal consumer reports | 49 |
| Credit reporting or other personal consumer reports | 16 |
| Credit reporting | 2 |
| Bank account or service | 1 |
| Vehicle loan or lease | 1 |
| Debt or credit management | 1 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 362 |
| TX | 13 |
| NV | 7 |
| TN | 5 |
| HI | 3 |
| NY | 3 |
| GA | 2 |
| OR | 2 |
| MA | 1 |
| MD | 1 |
| OH | 1 |
| SC | 1 |
| SD | 1 |
| AZ | 1 |
| CT | 1 |
| AR | 1 |
| MO | 1 |
| FL | 1 |
| AL | 1 |
| NJ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 96 |
| Cont'd attempts collect debt not owed | 56 |
| Written notification about debt | 53 |
| False statements or representation | 40 |
| Disclosure verification of debt | 33 |
| Incorrect information on your report | 31 |
| Communication tactics | 28 |
| Took or threatened to take negative or legal action | 22 |
| Improper use of your report | 16 |
| Problem with a credit reporting company's investigation into an existing problem | 15 |
| Improper contact or sharing of info | 5 |
| Threatened to contact someone or share information improperly | 4 |
| Taking/threatening an illegal action | 3 |
| Fraud or scam | 2 |
| Credit reporting company's investigation | 1 |
| Account opening, closing, or management | 1 |
| Incorrect information on credit report | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Problem with customer service | 1 |
| Problem with a company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 6 | 100% |
| 2014 | 34 | 97.1% |
| 2015 | 47 | 91.5% |
| 2016 | 35 | 80% |
| 2017 | 20 | 70% |
| 2018 | 23 | 100% |
| 2019 | 21 | 100% |
| 2020 | 32 | 84.4% |
| 2021 | 66 | 93.9% |
| 2022 | 36 | 97.2% |
| 2023 | 37 | 89.2% |
| 2024 | 46 | 80.4% |
| 2025 | 5 | 20% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About California Business Bureau, Inc.
California Business Bureau, Inc. has accumulated 411 consumer complaints in the CFPB public database, with filings active across 20 U.S. states. Of those submissions, 148 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-26, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, California Business Bureau, Inc. reports a 89.1% timely-response rate and has closed 98.5% of cases with a written explanation to the consumer. 0.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating California Business Bureau, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does California Business Bureau, Inc. have?
California Business Bureau, Inc. has received 411 consumer complaints filed with the Consumer Financial Protection Bureau.
Does California Business Bureau, Inc. respond to complaints on time?
California Business Bureau, Inc. has a 89.1% timely response rate to CFPB complaints.
What is the most common complaint about California Business Bureau, Inc.?
The most common issue reported against California Business Bureau, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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