CFPB · Single-product concentration
California Business Bureau, Inc.
487 CFPB complaints · 83.8% in "Debt collection" · top issue Attempts to collect debt not owed.
California Business Bureau, Inc.: 83.8% of 487 CFPB complaints sit in "Debt collection". Timely 87.9% · relief 0.6%. Allegations, not findings.
- Single-product concentration
- -33.3% filings 2013 to 2026
CFPB relief outcome brief
CCDB company california-business-bureau-inc
0.6% relief · 87.9% timely · 487 filings · Debt collection
Same-product relief peers
Nearest relief peer: Credit Corp Solutions Inc. (0.6% relief)
California Business Bureau, Inc. closes 0.6% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of California Business Bureau, Inc.'s 487 filings include narrative text
46.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
California Business Bureau, Inc. complaint mix by product
- Debt collection 408 84.0% – 1% relief
- Credit reporting, 54 11.1% – 0% relief
- Credit reporting 19 3.9% – 0% relief
- Credit reporting 2 0.4% – 0% relief
- Debt or 1 0.2% – 0% relief
- Bank account 1 0.2% – 0% relief
- Vehicle loan 1 0.2% – 0% relief
How California Business Bureau, Inc.'s 487 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 408 |
| Credit reporting, credit repair services, or other personal consumer reports | 54 |
| Credit reporting or other personal consumer reports | 19 |
| Credit reporting | 2 |
| Debt or credit management | 1 |
| Bank account or service | 1 |
| Vehicle loan or lease | 1 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for California Business Bureau, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 87.9% of this company's filings
California Business Bureau, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- -33.3% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 428 |
| TX | 14 |
| NV | 7 |
| TN | 6 |
| HI | 3 |
| NY | 3 |
| AZ | 2 |
| OR | 2 |
| GA | 2 |
| MO | 2 |
| AR | 1 |
| CT | 1 |
| MD | 1 |
| CO | 1 |
| WA | 1 |
| SD | 1 |
| MA | 1 |
| SC | 1 |
| OH | 1 |
| NJ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 118 |
| Written notification about debt | 62 |
| Cont'd attempts collect debt not owed | 58 |
| False statements or representation | 51 |
| Disclosure verification of debt | 39 |
| Incorrect information on your report | 36 |
| Took or threatened to take negative or legal action | 32 |
| Communication tactics | 32 |
| Improper use of your report | 17 |
| Problem with a credit reporting company's investigation into an existing problem | 15 |
| Threatened to contact someone or share information improperly | 8 |
| Improper contact or sharing of info | 5 |
| Taking/threatening an illegal action | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Fraud or scam | 2 |
| Problem with a company's investigation into an existing issue | 1 |
| Problem with customer service | 1 |
| Credit reporting company's investigation | 1 |
| Account opening, closing, or management | 1 |
| Incorrect information on credit report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 6 | 100% |
| 2014 | 34 | 97.1% |
| 2015 | 52 | 92.3% |
| 2016 | 39 | 82.1% |
| 2017 | 26 | 76.9% |
| 2018 | 30 | 96.7% |
| 2019 | 26 | 100% |
| 2020 | 43 | 83.7% |
| 2021 | 77 | 94.8% |
| 2022 | 43 | 95.3% |
| 2023 | 40 | 87.5% |
| 2024 | 53 | 77.4% |
| 2025 | 14 | 28.6% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database
California Business Bureau, Inc. filings cluster in one product
California Business Bureau, Inc.'s 487 logged complaints stay concentrated: only 25 states show a filing. 46.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-04-22.
California Business Bureau, Inc. answers 87.9% of complaints inside the CFPB's tracked window and closes 98.6% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about California Business Bureau, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for California Business Bureau, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 487.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 87.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for California Business Bureau, Inc. (87.9% timely; 0.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration