2026 data Public-data reference. official source

Patient Accounting Service Center

354 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

354 consumer complaints filed with the CFPB

This profile shows Patient Accounting Service Center's complaint history from CFPB public records. 354 consumers have filed complaints since 2014. The company has a 89.5% timely response rate and has provided relief in 0.3% of cases.

354
Total Complaints
89.5%
Timely Response
2%
Disputed
0.3%
Relief Provided
37
States Active
2014
Since

Total complaints

354

Filed since 2014

Timely response

89.5%

CFPB-tracked response window

Relief rate

0.3%

Closed with monetary or non-monetary relief

Timely response rate 89.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.3%
Industry median

Share closed with monetary or non-monetary relief.

Patient Accounting Service Center complaint mix by product

Total complaints: 354

Patient Accounting Service Center complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 354 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 345 complaints (97.7%), resolution 0.3% Debt collection 97.7% Credit reporting: 2 complaints (0.6%), resolution 0.0% Credit reporting: 2 complaints (0.6%), resolution 0.0% Debt or: 1 complaints (0.3%), resolution 0.0% Checking or: 1 complaints (0.3%), resolution 0.0% Payday loan: 1 complaints (0.3%), resolution 0.0% Credit reporting,: 1 complaints (0.3%), resolution 0.0%
  • Debt collection 345 97.7% 0% relief
  • Credit reporting 2 0.6% 0% relief
  • Credit reporting 2 0.6% 0% relief
  • Debt or 1 0.3% 0% relief
  • Checking or 1 0.3% 0% relief
  • Payday loan 1 0.3% 0% relief
  • Credit reporting, 1 0.3% 0% relief

How Patient Accounting Service Center's 354 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 345
Credit reporting or other personal consumer reports 2
Credit reporting 2
Debt or credit management 1
Checking or savings account 1
Payday loan 1
Credit reporting, credit repair services, or other personal consumer reports 1
Consumer Loan 1

Top States

State Complaints
CA 78
AZ 46
NY 40
TX 35
FL 19
NJ 16
PA 8
NV 8
WA 7
WI 7
OR 7
GA 6
OH 6
KS 6
IL 5
CO 5
NC 5
SC 5
CT 5
MT 3

Top Issues

Issue Complaints
Attempts to collect debt not owed 143
Written notification about debt 60
Communication tactics 57
False statements or representation 30
Cont'd attempts collect debt not owed 23
Took or threatened to take negative or legal action 11
Disclosure verification of debt 8
Threatened to contact someone or share information improperly 7
Improper contact or sharing of info 3
Electronic communications 3
Incorrect information on your report 2
Incorrect information on credit report 2
Unauthorized withdrawals or charges 1
Problem with a lender or other company charging your account 1
Applied for loan/did not receive money 1
Problem with a credit reporting company's investigation into an existing problem 1
Problems when you are unable to pay 1

Yearly Trend

Year Complaints Timely
2014 9 33.3%
2015 13 92.3%
2016 16 87.5%
2017 15 40%
2018 15 0%
2019 25 92%
2020 15 86.7%
2021 13 100%
2022 33 100%
2023 36 100%
2024 52 100%
2025 87 100%
2026 25 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Patient Accounting Service Center

Patient Accounting Service Center has accumulated 354 consumer complaints in the CFPB public database, with filings active across 37 U.S. states. Of those submissions, 127 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-04-07, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Patient Accounting Service Center reports a 89.5% timely-response rate and has closed 96.3% of cases with a written explanation to the consumer. 0.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Patient Accounting Service Center: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Patient Accounting Service Center have?

Patient Accounting Service Center has received 354 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Patient Accounting Service Center respond to complaints on time?

Patient Accounting Service Center has a 89.5% timely response rate to CFPB complaints.

What is the most common complaint about Patient Accounting Service Center?

The most common issue reported against Patient Accounting Service Center is "Attempts to collect debt not owed" in the "Debt collection" product category.

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