CFPB · Single-product concentration
Patient Accounting Service Center
456 CFPB complaints · 97.8% in "Debt collection" · top issue Attempts to collect debt not owed.
Patient Accounting Service Center: 97.8% of 456 CFPB complaints sit in "Debt collection". Timely 90.4% · relief 0.2%. Allegations, not findings.
- Single-product concentration
- +400% filings 2014 to 2026
CFPB relief outcome brief
CCDB company patient-accounting-service-center
0.2% relief · 90.4% timely · 456 filings · Debt collection
Same-product relief peers
Nearest relief peer: NCB Management Services Inc. (0.2% relief)
Patient Accounting Service Center closes 0.2% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Patient Accounting Service Center's 456 filings include narrative text
46.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Patient Accounting Service Center complaint mix by product
- Debt collection 446 98.0% – 0% relief
- Credit reporting 3 0.7% – 0% relief
- Credit reporting 2 0.4% – 0% relief
- Checking or 1 0.2% – 0% relief
- Debt or 1 0.2% – 0% relief
- Payday loan 1 0.2% – 0% relief
- Consumer Loan 1 0.2% – 0% relief
How Patient Accounting Service Center's 456 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 446 |
| Credit reporting or other personal consumer reports | 3 |
| Credit reporting | 2 |
| Checking or savings account | 1 |
| Debt or credit management | 1 |
| Payday loan | 1 |
| Consumer Loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Patient Accounting Service Center complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 21.9% of this company's filings
Patient Accounting Service Center rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 45
- +400% vs 2014
Top States
| State | Complaints |
|---|---|
| CA | 100 |
| AZ | 61 |
| NY | 52 |
| TX | 40 |
| FL | 22 |
| NJ | 20 |
| PA | 14 |
| NV | 14 |
| WA | 11 |
| GA | 9 |
| OR | 9 |
| WI | 9 |
| IL | 7 |
| CO | 7 |
| OH | 7 |
| MT | 6 |
| MO | 6 |
| KS | 6 |
| NC | 6 |
| CT | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 189 |
| Communication tactics | 74 |
| Written notification about debt | 73 |
| False statements or representation | 46 |
| Cont'd attempts collect debt not owed | 27 |
| Took or threatened to take negative or legal action | 15 |
| Disclosure verification of debt | 9 |
| Threatened to contact someone or share information improperly | 7 |
| Electronic communications | 3 |
| Incorrect information on your report | 3 |
| Improper contact or sharing of info | 3 |
| Incorrect information on credit report | 2 |
| Problem with a lender or other company charging your account | 1 |
| Unauthorized withdrawals or charges | 1 |
| Applied for loan/did not receive money | 1 |
| Problems when you are unable to pay | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 9 | 33.3% |
| 2015 | 16 | 93.8% |
| 2016 | 18 | 88.9% |
| 2017 | 16 | 37.5% |
| 2018 | 21 | 0% |
| 2019 | 31 | 93.5% |
| 2020 | 26 | 92.3% |
| 2021 | 19 | 100% |
| 2022 | 38 | 100% |
| 2023 | 47 | 100% |
| 2024 | 61 | 100% |
| 2025 | 109 | 100% |
| 2026 | 45 | 100% |
Source: CFPB Consumer Complaint Database
Patient Accounting Service Center filings cluster in one product
Patient Accounting Service Center's 456 logged complaints stay concentrated: only 38 states show a filing. 46.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-20.
Patient Accounting Service Center answers 90.4% of complaints inside the CFPB's tracked window and closes 97.4% with a written explanation. 0.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Patient Accounting Service Center.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Patient Accounting Service Center: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 456.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Patient Accounting Service Center (90.4% timely; 0.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration