Total complaints
354
Filed since 2014
354 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
354 consumer complaints filed with the CFPB
This profile shows Patient Accounting Service Center's complaint history from CFPB public records. 354 consumers have filed complaints since 2014. The company has a 89.5% timely response rate and has provided relief in 0.3% of cases.
Total complaints
354
Filed since 2014
Timely response
89.5%
CFPB-tracked response window
Relief rate
0.3%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Patient Accounting Service Center's 354 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 345 |
| Credit reporting or other personal consumer reports | 2 |
| Credit reporting | 2 |
| Debt or credit management | 1 |
| Checking or savings account | 1 |
| Payday loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Consumer Loan | 1 |
| State | Complaints |
|---|---|
| CA | 78 |
| AZ | 46 |
| NY | 40 |
| TX | 35 |
| FL | 19 |
| NJ | 16 |
| PA | 8 |
| NV | 8 |
| WA | 7 |
| WI | 7 |
| OR | 7 |
| GA | 6 |
| OH | 6 |
| KS | 6 |
| IL | 5 |
| CO | 5 |
| NC | 5 |
| SC | 5 |
| CT | 5 |
| MT | 3 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 143 |
| Written notification about debt | 60 |
| Communication tactics | 57 |
| False statements or representation | 30 |
| Cont'd attempts collect debt not owed | 23 |
| Took or threatened to take negative or legal action | 11 |
| Disclosure verification of debt | 8 |
| Threatened to contact someone or share information improperly | 7 |
| Improper contact or sharing of info | 3 |
| Electronic communications | 3 |
| Incorrect information on your report | 2 |
| Incorrect information on credit report | 2 |
| Unauthorized withdrawals or charges | 1 |
| Problem with a lender or other company charging your account | 1 |
| Applied for loan/did not receive money | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Problems when you are unable to pay | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 9 | 33.3% |
| 2015 | 13 | 92.3% |
| 2016 | 16 | 87.5% |
| 2017 | 15 | 40% |
| 2018 | 15 | 0% |
| 2019 | 25 | 92% |
| 2020 | 15 | 86.7% |
| 2021 | 13 | 100% |
| 2022 | 33 | 100% |
| 2023 | 36 | 100% |
| 2024 | 52 | 100% |
| 2025 | 87 | 100% |
| 2026 | 25 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Patient Accounting Service Center has accumulated 354 consumer complaints in the CFPB public database, with filings active across 37 U.S. states. Of those submissions, 127 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-04-07, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Patient Accounting Service Center reports a 89.5% timely-response rate and has closed 96.3% of cases with a written explanation to the consumer. 0.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Patient Accounting Service Center: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Patient Accounting Service Center has received 354 consumer complaints filed with the Consumer Financial Protection Bureau.
Patient Accounting Service Center has a 89.5% timely response rate to CFPB complaints.
The most common issue reported against Patient Accounting Service Center is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.