2026 data Public-data reference. official source

Monarch Recovery Holdings, Inc.

493 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

493 consumer complaints filed with the CFPB

This profile shows Monarch Recovery Holdings, Inc.'s complaint history from CFPB public records. 493 consumers have filed complaints since 2013. The company has a 98.8% timely response rate and has provided relief in 5.5% of cases.

493
Total Complaints
98.8%
Timely Response
3.9%
Disputed
5.5%
Relief Provided
44
States Active
2013
Since

Total complaints

493

Filed since 2013

Timely response

98.8%

CFPB-tracked response window

Relief rate

5.5%

Closed with monetary or non-monetary relief

Timely response rate 98.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 5.5%
Industry median

Share closed with monetary or non-monetary relief.

Monarch Recovery Holdings, Inc. complaint mix by product

Total complaints: 493

Monarch Recovery Holdings, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 493 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 440 complaints (89.6%), resolution 5.9% Debt collection 89.6% Credit reporting: 26 complaints (5.3%), resolution 0.0% Credit reporting,: 10 complaints (2.0%), resolution 0.0% Credit card: 7 complaints (1.4%), resolution 14.3% Debt or: 5 complaints (1.0%), resolution 0.0% Checking or: 2 complaints (0.4%), resolution 0.0% Bank account: 1 complaints (0.2%), resolution 0.0%
  • Debt collection 440 89.6% 6% relief
  • Credit reporting 26 5.3% 0% relief
  • Credit reporting, 10 2.0% 0% relief
  • Credit card 7 1.4% 14% relief
  • Debt or 5 1.0% 0% relief
  • Checking or 2 0.4% 0% relief
  • Bank account 1 0.2% 0% relief

How Monarch Recovery Holdings, Inc.'s 493 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 440
Credit reporting or other personal consumer reports 26
Credit reporting, credit repair services, or other personal consumer reports 10
Credit card 7
Debt or credit management 5
Checking or savings account 2
Bank account or service 1
Vehicle loan or lease 1
Credit card or prepaid card 1

Top States

State Complaints
NY 74
CA 53
MA 41
GA 40
TX 29
FL 28
NJ 21
OH 20
AZ 13
PA 13
TN 13
MN 11
VA 10
MD 10
IL 10
NC 9
MI 8
MO 7
OK 7
SC 6

Top Issues

Issue Complaints
Attempts to collect debt not owed 140
Communication tactics 66
Written notification about debt 65
Cont'd attempts collect debt not owed 56
False statements or representation 48
Took or threatened to take negative or legal action 19
Improper contact or sharing of info 17
Improper use of your report 15
Incorrect information on your report 14
Disclosure verification of debt 11
Threatened to contact someone or share information improperly 10
Electronic communications 6
Problem with a company's investigation into an existing problem 5
Problem with a credit reporting company's investigation into an existing problem 3
Problem caused by your funds being low 2
Taking/threatening an illegal action 2
Closing your account 2
Charged upfront or unexpected fees 2
Getting a credit card 2
Problems caused by my funds being low 1

Yearly Trend

Year Complaints Timely
2013 17 76.5%
2014 33 100%
2015 34 100%
2016 22 95.5%
2017 16 93.8%
2018 23 100%
2019 11 100%
2020 24 100%
2021 35 100%
2022 27 100%
2023 41 100%
2024 60 100%
2025 103 100%
2026 47 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Monarch Recovery Holdings, Inc.

Monarch Recovery Holdings, Inc. has accumulated 493 consumer complaints in the CFPB public database, with filings active across 44 U.S. states. Of those submissions, 138 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-07, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Monarch Recovery Holdings, Inc. reports a 98.8% timely-response rate and has closed 94.5% of cases with a written explanation to the consumer. 5.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Monarch Recovery Holdings, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Monarch Recovery Holdings, Inc. have?

Monarch Recovery Holdings, Inc. has received 493 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Monarch Recovery Holdings, Inc. respond to complaints on time?

Monarch Recovery Holdings, Inc. has a 98.8% timely response rate to CFPB complaints.

What is the most common complaint about Monarch Recovery Holdings, Inc.?

The most common issue reported against Monarch Recovery Holdings, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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