CFPB · Narrative-heavy record
Redfin Corporation
19 CFPB complaints · 63.2% with narratives · top issue Applying for a mortgage or refinancing an existing mortgage.
Redfin Corporation: 63.2% of 19 filings include consumer narratives. Timely 21.1% · relief 0% · top product Mortgage. Allegations, not findings.
- Narrative-heavy record
- -80% filings 2020 to 2026
CFPB relief outcome brief
CCDB company redfin-corporation
0% relief · 21.1% timely · 19 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Redfin Corporation closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Redfin Corporation's 19 filings include narrative text
63.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Redfin Corporation complaint mix by product
- Mortgage 10 52.6% – 0% relief
- Money transfer, 3 15.8% – 0% relief
- Credit reporting 3 15.8% – 0% relief
- Checking or 1 5.3% – 0% relief
- Debt collection 1 5.3% – 0% relief
- Credit reporting, 1 5.3% – 0% relief
How Redfin Corporation's 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 10 |
| Money transfer, virtual currency, or money service | 3 |
| Credit reporting or other personal consumer reports | 3 |
| Checking or savings account | 1 |
| Debt collection | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Redfin Corporation complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 21.1% of this company's filings
Redfin Corporation falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -80% vs 2020
Top States
| State | Complaints |
|---|---|
| TX | 4 |
| CA | 2 |
| GA | 2 |
| NC | 2 |
| VA | 2 |
| HI | 1 |
| MI | 1 |
| MA | 1 |
| IL | 1 |
| SC | 1 |
| FL | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 6 |
| Closing on a mortgage | 4 |
| Improper use of your report | 3 |
| Fraud or scam | 2 |
| Wrong amount charged or received | 1 |
| Problem with a lender or other company charging your account | 1 |
| Problem with a company's investigation into an existing issue | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 5 | 80% |
| 2021 | 2 | 0% |
| 2022 | 3 | 0% |
| 2023 | 2 | 0% |
| 2024 | 3 | 0% |
| 2025 | 3 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Redfin Corporation's narrative-rich complaint ledger
Redfin Corporation's 19 logged complaints stay concentrated: only 12 states show a filing. 63.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-05-09.
Redfin Corporation answers 21.1% of complaints inside the CFPB's tracked window and closes 52.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Redfin Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Redfin Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 19.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 21.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Redfin Corporation (21.1% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record