Total complaints
17
Filed since 2016
2026 data Public-data reference. official source
Randolph, Boyd, Cherry and Vaughan
17 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
17 consumer complaints filed with the CFPB
This profile shows Randolph, Boyd, Cherry and Vaughan's complaint history from CFPB public records. 17 consumers have filed complaints since 2016. The company has a 100% timely response rate and has provided relief in 0% of cases.
17
Total Complaints
100%
Timely Response
0%
Disputed
0%
Relief Provided
4
States Active
2016
Since
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Randolph, Boyd, Cherry and Vaughan complaint mix by product
- Debt collection 16 94.1% – 0% relief
- Debt or 1 5.9% – 0% relief
How Randolph, Boyd, Cherry and Vaughan's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 16 |
| Debt or credit management | 1 |
Top States
| State | Complaints |
|---|---|
| VA | 14 |
| TN | 1 |
| NY | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 7 |
| False statements or representation | 3 |
| Written notification about debt | 2 |
| Taking/threatening an illegal action | 1 |
| Disclosure verification of debt | 1 |
| Confusing or missing disclosures | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 100% |
| 2017 | 1 | 100% |
| 2018 | 1 | 100% |
| 2019 | 4 | 100% |
| 2020 | 1 | 100% |
| 2021 | 3 | 100% |
| 2022 | 3 | 100% |
| 2024 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Randolph, Boyd, Cherry and Vaughan
Randolph, Boyd, Cherry and Vaughan has accumulated 17 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 8 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2024-07-12, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Randolph, Boyd, Cherry and Vaughan reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Took or threatened to take negative or legal action".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Randolph, Boyd, Cherry and Vaughan: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Randolph, Boyd, Cherry and Vaughan have?
Randolph, Boyd, Cherry and Vaughan has received 17 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Randolph, Boyd, Cherry and Vaughan respond to complaints on time?
Randolph, Boyd, Cherry and Vaughan has a 100% timely response rate to CFPB complaints.
What is the most common complaint about Randolph, Boyd, Cherry and Vaughan?
The most common issue reported against Randolph, Boyd, Cherry and Vaughan is "Took or threatened to take negative or legal action" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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