CFPB · Single-product concentration
Randolph, Boyd, Cherry and Vaughan
18 CFPB complaints · 94.4% in "Debt collection" · top issue Took or threatened to take negative or legal action.
Randolph, Boyd, Cherry and Vaughan: 94.4% of 18 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2016 to 2024
CFPB relief outcome brief
CCDB company randolph-boyd-cherry-and-vaughan
0% relief · 100% timely · 18 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Randolph, Boyd, Cherry and Vaughan closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Randolph, Boyd, Cherry and Vaughan's 18 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Randolph, Boyd, Cherry and Vaughan complaint mix by product
- Debt collection 17 94.4% – 0% relief
- Debt or 1 5.6% – 0% relief
How Randolph, Boyd, Cherry and Vaughan's 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 17 |
| Debt or credit management | 1 |
Concentrated filing states for Randolph, Boyd, Cherry and Vaughan
Top states by attributed CFPB complaint volume for this company
- Leading state
- VA
- 83.3% of this company's filings
Randolph, Boyd, Cherry and Vaughan complaints by year
Annual filing volume from the CFPB public database
- 2024
- 2
- 0% vs 2016
Top States
| State | Complaints |
|---|---|
| VA | 15 |
| NC | 1 |
| NY | 1 |
| TN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 8 |
| False statements or representation | 3 |
| Written notification about debt | 2 |
| Confusing or missing disclosures | 1 |
| Disclosure verification of debt | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Taking/threatening an illegal action | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 100% |
| 2017 | 1 | 100% |
| 2018 | 1 | 100% |
| 2019 | 4 | 100% |
| 2020 | 1 | 100% |
| 2021 | 4 | 100% |
| 2022 | 3 | 100% |
| 2024 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Randolph, Boyd, Cherry and Vaughan filings cluster in one product
Randolph, Boyd, Cherry and Vaughan's 18 logged complaints stay concentrated: only 4 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2024-07-12.
Randolph, Boyd, Cherry and Vaughan answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Randolph, Boyd, Cherry and Vaughan.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Randolph, Boyd, Cherry and Vaughan: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 18.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Randolph, Boyd, Cherry and Vaughan (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration