CFPB · Narrative-heavy record
Rainier Financial Group, LLC
11 CFPB complaints · 54.5% with narratives · top issue Struggling to pay your loan.
Rainier Financial Group, LLC: 54.5% of 11 filings include consumer narratives. Timely 90.9% · relief 27.3% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- -66.7% filings 2016 to 2026
CFPB relief outcome brief
CCDB company rainier-financial-group-llc
27.3% relief · 90.9% timely · 11 filings · Debt collection
Same-product relief peers
Nearest relief peer: ONLINE Information Services, Inc. (27.8% relief)
Rainier Financial Group, LLC closes 27.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Rainier Financial Group, LLC's 11 filings include narrative text
54.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Rainier Financial Group, LLC complaint mix by product
- Debt collection 5 45.5% – 0% relief
- Payday loan, 2 18.2% – 100% relief
- Consumer Loan 2 18.2% – 50% relief
- Payday loan, 2 18.2% – 0% relief
How Rainier Financial Group, LLC's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 5 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Consumer Loan | 2 |
| Payday loan, title loan, or personal loan | 2 |
Concentrated filing states for Rainier Financial Group, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- UT
- 63.6% of this company's filings
Rainier Financial Group, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -66.7% vs 2016
Top States
| State | Complaints |
|---|---|
| UT | 7 |
| ID | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay your loan | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Took or threatened to take negative or legal action | 1 |
| Problem when making payments | 1 |
| Managing the loan or lease | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Problems when you are unable to pay | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 3 | 66.7% |
| 2018 | 1 | 100% |
| 2019 | 1 | 100% |
| 2022 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 1 | 100% |
| 2025 | 1 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Rainier Financial Group, LLC's narrative-rich complaint ledger
Rainier Financial Group, LLC's 11 logged complaints stay concentrated: only 2 states show a filing. 54.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-05-01.
Rainier Financial Group, LLC answers 90.9% of complaints inside the CFPB's tracked window and closes 72.7% with a written explanation. 27.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Struggling to pay your loan."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Rainier Financial Group, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Rainier Financial Group, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 11.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Rainier Financial Group, LLC (90.9% timely; 27.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record